Nurse Intake Specialist (Remote)

Location RemoteEmployment Type Full-Time or Part-TimeExpected Compensation $20–$35 per hour, based on experience About Cellebration Cellebration is a regenerative health and longevity company dedicated to making advanced health optimization accessible to more people. Through personalized wellness protocols and innovative therapies—including Hyperbaric Oxygen Therapy (HBOT), metabolic restoration, peptide therapy, regenerative medicine, IV therapy, aesthetics, and recovery solutions—we help individuals improve how they feel, perform, and age. Our mission is simple Health and Longevity for Everyone. Position Overview Cellebration is seeking a compassionate, clinically knowledgeable Nurse Intake Specialist to serve as the first point of contact for prospective patients. This is a remote, non-clinical nursing role focused on educating prospective patients, conducting health intakes, qualifying leads, scheduling appointments, and providing follow-up throughout the patient journey. Using your clinical expertise, you'll build trust, identify patient goals, and help connect individuals with the services that best support their needs. Working closely with the sales, marketing, and clinical teams, you'll play a key role in creating an exceptional first impression while ensuring every prospective patient receives a personalized and informative experience. ResponsibilitiesLead Qualification & Patient Intake • Respond to inbound inquiries for regenerative medicine and wellness services • Conduct structured health intake calls to understand each prospective patient's goals, concerns, and medical history • Educate prospective patients on Cellebration's services, treatment options, and care philosophy • Qualify leads for provider consultations and appropriate treatment programs • Gather and document detailed patient information within the CRM • Identify opportunities for additional services based on patient needs and interests Scheduling & Follow-Up • Schedule consultations and appointments with providers and specialists • Coordinate appointment logistics and prepare patients for their visits • Conduct follow-up calls, texts, and emails to nurture leads and encourage appointment attendance • Maintain consistent communication throughout the patient journey • Deliver a professional, compassionate, and patient-centered experience with every interaction Collaboration & Documentation • Maintain accurate patient records and notes within the CRM • Collaborate with sales, marketing, and clinical teams to ensure a seamless patient experience • Participate in ongoing training to stay current on Cellebration's services, protocols, and treatment offerings • Support continuous improvement of patient intake workflows and communication processes QualificationsRequired • LPN or RN • Excellent communication and active listening skills • Ability to build trust and establish rapport over the phone • Strong organizational and documentation skills • Comfortable using CRM systems and technology • Bilingual (English/Spanish) required • Ability to work independently in a remote environment Preferred • Experience in regenerative medicine, wellness, functional medicine, concierge medicine, aesthetics, infusion therapy, or longevity-focused healthcare • Experience in patient education, care coordination, telehealth, or nurse navigation • Familiarity with GoHighLevel, Symplast, or similar CRM platforms • Experience conducting patient consultations or intake assessments Why Join Cellebration? • Help people transform their health through innovative regenerative medicine and wellness programs • Join a rapidly growing company focused on making health and longevity more accessible • Enjoy the flexibility of a remote position with full-time or part-time opportunities • Be part of a collaborative team committed to delivering an exceptional patient experience If you're passionate about educating patients, building meaningful relationships, and helping people take the first step toward better health, we'd love to hear from you. Pay $20.00 - $35.00 per hour Work Location Remote

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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