Quality Engineer III (Remote NC, TX, AZ, GA)

Overview

This position is responsible for designing, developing, implementing, and maintaining test automation solutions while ensuring all automation deliverables strictly adhere to the organization’s QA Center of Excellence (QACOE) standards and best practices. This position requires complex problem-solving skills to bridge the gap between manual QA and development by delivering production-grade test automation assets that are reliable, maintainable, and aligned with defined standards.


Responsibilities

  • Technical Support - Leads technical support and service in the installation and testing of software, patches, and upgrades to system products.
  • Resolves complex problems and failures that occur in assigned products and technical facilities. Responsible for administration, communication, and documentation throughout technical support activities. Designs, implements, and maintains processes related to daily backup, recovery, data security, and other disaster recovery functions.
  • Develop and maintain robust automation scripts using Java or C#, integrating Selenium for web UI testing and Appium for native mobile testing (iOS/Android).
  • Design and execute BDD-style test scenarios with Cucumber, promoting collaboration between QA, development, and business stakeholders.
  • Develop and maintain API test automation using Rest Assured, validation RESTful web services with dynamic payloads, headers, and assertions.
  • Develop and maintain database validations, ensuring data integrity across backend systems and test environments.
  • Integrate automation suites into CI/CD pipelines (e.g. GitLab, Jenkins) enabling fast feedback and continuous validation.
  • Analyze test results, identify root causes of failures, and assist in defect resolution with QA and the Project Team
  • Collaborate cross-functionally to define testing strategies, test artifact deliverables, test automation acceptance, and quality gates for enterprise applications.
  • Champion quality engineer principles, including shift-left mindset, test data management, and early automation adoption.

Qualifications

Bachelor's Degree and 6 years of experience in Systems engineer and systems programmer OR High School Diploma or GED and 10 years of experience in Systems engineer and systems programmer

  • Strong knowledge of programming using OOPS concepts
  • 7 Years of experience in Testing Mobile apps on iOS and Android.
  • Hands on experience in Selenium Web driver
  • Strong client Server / Web and mobile QA experience.
  • Should have relevant experience in testing NATIVE mobile applications.
  • Demonstrated experience with Mobile Automation (Appium) preferred
  • Defect Tracking via different defect tracking/management tools ( specifically JIRA) and Automation Testing Tools (Functional Regression and system Testing)
  • Experience in root cause analysis and defect diagnosis techniques. Ability to document software defects, and report defects to developers and project manager.
  • Strong knowledge of Agile and Iterative software development life cycle practices
  • Streamline the testing process by introducing automation, leveraging tools and setting goals to reduce time and effort
  • Demonstrate solid domain knowledge in Global Digital Banking applications
  • Additional skills: Java, Python, Automation Testing, Database validation, Integration testing, Selenium, Jira, Git, APIs, BDD/Gherkins

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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