(Remote) Project Manager - Professional Services

NorthStar, a division of Harris; is seeking a Project Manager (PM) who is energetic and driven, with experience leading software implementations.

As a PM, you will partake in project planning and scheduling, and lead our consultants in the implementation of Utility Billing and Client Information Software (CIS) solutions to new and existing clients.

This PM opening is with our NorthStar business unit and reports to the Director of Professional Services.

This remote role welcomes candidates anywhere in Canada and the US in the EST timezone. Travel is required as needed, approximately 5%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.

Salary:

45K

Hours: 30 hours/week with benefits.

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.

What your impact will be:

  • Lead multi-functional project teams toward completing work deliverables for implementation of mission critical software packages
  • Review statement of work and create an effective project plan to deliver on specified solution
  • Provide updates and manage client expectations, ensuring delivery of highest quality software solution and customer service
  • Manage project financials
  • Proactively resolve project issues to mitigate delays and to reduce the impact on the client and project timelines
  • Conduct post implementation reviews to identify areas of improvement and apply learning

What we are looking for:

  • 5+ years managing enterprise or CIS software implementation projects
  • Strong leadership skills
  • Possess a deep understanding of all activities associated with software system implementations
  • Ability to maintain a calm demeanor in challenging situations

What would make you stand out:

  • PMP Certification

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

About NorthStar:

NorthStar Utilities Solutions is a unique company that has served the utility community in North America and the Caribbean for more than 50 years. Our team members have enabled us to have continuous growth and innovation. We pride ourselves on delivering impressive customer service and standing apart as an industry leader. We are looking for people who are avid problem solvers, crave challenges, embrace technology and grasp complex ideas.

Click here to learn more about NorthStar Utilities Solutions.

About Harris:

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

#LI-remote


Remote

Skills:
Artificial Intelligence (AI), Automation, Billing, Calendar Management, Cross-Functional, Customer Support/Service, Emerging Technology, Enterprise Applications, Financial Management, Financial Projections, Government, Healthcare Software, High Tech Industry, Leadership, Local Government, Problem Solving Skills, Professional Services, Project Planning, Project Schedule, Project/Program Management, Public Safety, Regulatory Compliance, Sales Management, Statement of Work (SOW), Willing to Travel, Work From Home


Harris Computer Systems



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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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