Get Hired Faster With COMPANY_NAME!
Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?
- A better Job
- A better Future
- A better Knowledge
- A better Paycheck
- A greater Path to walk on.
And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:
1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process
COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...
- Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
- Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
- Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.
That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.
2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!
How does COMPANY_NAME make this possible?
On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.
COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.
When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!
3: The Type of Resume You Need to Get Priority Placement
With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.
4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME
The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.
5: COMPANY_NAME Helps You Grow Your Career
COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.
6: The Easiest Way To Find A Job
COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.
7: Find Roles That Offer Growth, Culture & Benefits
COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.
8: Get Support With Resume, Interviews & Career Planning
COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.
9: Your Future Starts Today
COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.
10: Get Hired Within 15 to 30 Days With COMPANY_NAME
COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.
Remote Support Technician Lead
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician Lead to join our team in McLean, VA . In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0–2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.
Responsibilities include, but are not limited to:
+ Manage 24x7 IT service desk operations, including staffing, scheduling, and shift coverage, while leading, mentoring, and training staff to ensure continuous service and a high-performing team.
+ Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
+ Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
+ Provide user support and basic training for common applications, system procedures, and office productivity tools.
+ Collaborate with cross-functional IT teams—including network, systems engineering, and application development—to restore services and address complex problems.
+ Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
+ Travel locally between customer buildings, as required.
+ Will have supervisory responsibilities, to include but not limited to: interviewing, hiring, career enablement, timecards, performance counseling, compensation planning, and requisition creation.
+ Work collaboratively as part of a team during 8-hour shifts scheduled between 6:00 AM and 6:00 PM. This office support 24x7 operations, including weekends and holidays.
Minimum Qualifications:
+ High School Diploma with 8+ years of experience, an Associate’s Degree with 6+ years of experience, or a Bachelor’s Degree with 4+ years of experience.
+ Experience managing or leading a 24x7 IT service desk or technical support team in an enterprise environment.
+ Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
+ Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
+ Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
+ Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.
Preferred Qualifications:
+ Related work experience in a technical help desk position.
+ Special non-commercial systems administrator experience (access management/file transfer).
+ Experience with ServiceNow ITSM & ITBM.
+ Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
+ Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.
Clearance Requirements:
+ Must have a current/active TS/SCI with Polygraph.
Physical Requirements:
+ Must be able to remain in a stationary position at least 50% of the time.
+ Constantly operate a computer, phone, and other office equipment for extended periods of time.
+ Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.
MANTECH International Corporation considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.
Remote
Skills:
Administrative Skills, Analysis Skills, Business Solutions, Communication Skills, Computer Maintenance, Cross-Functional, Customer Relations, Customer Support/Service, Debugging Skills, Desktop PC, Documentation, Help Desk, High School Diploma, IT Service Management (ITSM), ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Laptop PC, Maintenance Services, Mentoring, Microsoft Active Directory, Microsoft Office, Microsoft Windows Operating System, Network Systems, Office Equipment, People Management, Problem Solving Skills, Security Protocols, Sensitive Compartmented Information (SCI), ServiceNow, Software Development, Staff Training, Systems Administration/Management, Systems Engineering, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Support, Telecommunications, Time Management, Top Secret Clearance, User Account Administration, Viruses
ManTech
