Retail Pharmacy Account Manager – Southeast US

Job Description:

  • Develop durable business and deepen collaboration with Retail Pharmacy Field Leaders
  • Grow appropriate use of Pfizer Primary Care Retail Pharmacy products
  • Ensure access to Pfizer's retail pharmacy portfolio through productive relationships and aligned projects and education
  • Engage local stakeholders and work across highly matrixed Pfizer and retail customer organizations
  • Report to the National Pharmacy Business Director and collaborate with Trade Account Directors, Sales, Account, Marketing, Medical, Legal, and Compliance teams
  • Initiate and cultivate relationships with retail pharmacy decision makers and influencers
  • Leverage Pfizer's value proposition to create mutually beneficial business opportunities
  • Gather stakeholder insights and develop mutually beneficial action plans
  • Develop tailored account management approaches and prioritize customer projects
  • Train and compliantly share approved performance data with Retail Pharmacy Field Leaders
  • Use population health and immunization tools to identify geographic and demographic opportunities
  • Conduct account planning and project management using Pfizer resources
  • Implement and measure customer-aligned projects, education, and immunization initiatives
  • Track operationalization across communication, education, patient identification, execution, and stocking
  • Execute marketing programs and present approved materials to customers
  • Collaborate with Trade Account Directors, local Sales ABMs, and cross-functional field and headquarters teams
  • Provide geographic and customer insights to marketing and strategy teams
  • Facilitate understanding of local market and customer drivers
  • Share and scale proven practices across the region and nation
  • Meet customers live and virtually, including promotional exhibit opportunities
  • Comply with Pfizer policies, procedures, business conduct, and compliance standards

Requirements:

  • Bachelor's degree with at least 8+ years of experience
  • 5+ years of pharmaceutical or retail-related experience, combining sales and marketing in pharmaceuticals or related industries
  • Valid US driver's license and driving record compliant with company standards
  • Demonstrated ability to meet or exceed product performance objectives
  • Demonstrated success working in a matrix environment and leading through influence
  • Demonstrated ability to engage key decision makers with large accounts
  • Ability to formulate, develop, write, communicate, and monitor stakeholder business plans
  • Experience executing and overseeing highly complex programs and projects
  • Demonstrated collaboration and alignment across field and headquarters teams
  • Demonstrated customer-needs assessment and cross-functional resource utilization
  • Experience leveraging data to prioritize business opportunities
  • Strong understanding of the evolving US healthcare landscape, including US Healthcare Reform
  • Strong business acumen, problem-solving, strategic thinking, project management, planning, and prioritization skills
  • Proficiency in executive-level customer engagement presentations
  • Excellent communication skills for explaining public health arguments and clinical value propositions
  • Ability to travel up to 50% of the time, including domestic overnight travel as necessary
  • Must live in the geography or within a commutable distance to the majority of the geography
  • Candidates must be authorized to be employed in the U.S. by any employer
  • Permanent work authorization in the United States is required
  • U.S. work visa sponsorship is not available now or in the future
  • Master's degree with at least 7+ years, PhD with 5+ years, or MD with 4+ years of experience is nice-to-have
  • Current Vaccines Experience is preferred
  • Advanced degree in a related field is preferred
  • Prior retail pharmacy or large-organized-customer account management experience is preferred

Benefits:

  • Relocation assistance may be available based on business needs and/or eligibility
  • Professional growth opportunity through a 12-month secondment
  • Eligible for Relocation Package – NO
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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