RN Triage Nurse - REMOTE

RN Triage Nurse (Full-Time) reputed company is looking for a compassionate RN Triage Nurse to join a strong supportive team of professionals that provide hospice/palliative care. Position Purpose Under the general supervision of the Nurse Manager, the Triage Nurse is responsible for patient triage via the nurse phone line and Call Center agents, in collaboration with Clinic Administrators, providers, and other departments. The Triage Nurse provides quality patient care in compliance with local, state, and federal regulations, as well as accreditation standards. Principal Responsibilities • Responds to triage calls on the nurse phone line, assessing patient needs and providing appropriate guidance. • Manages inquiries on the pharmacy phone line, ensuring timely and accurate responses. • Conducts patient assessments over the phone. • Determines urgency based on a telephone assessment and the patient's medical history in the electronic medical record (EMR). • Utilizes clinical decision-making tools, including algorithms that replicate physician logic, to guide scheduling decisions. • Escalates high-risk reputed company involving symptoms such as chest pain, abdominal pain, or severe headaches, ensuring immediate ER referral or reputed company coordination. • Provides home care guidance to patients who do not require emergency services. • Maintains thorough documentation of consultations and treatments in the reputed company Electronic Health Record system. • Coordinates appointments for non-emergency patients and consults with physicians as necessary. • Acts as a resource for patient inquiries when designated as "Ask a Nurse," addressing routine questions such as vaccination schedules. • Serves as a clinical resource and role model for nursing staff, promoting best practices. • Manages workload effectively, prioritizing tasks and completing them promptly. • Assists with medical chart reviews and compiles data for audits and reports. • Supports policy development, collaborating with the Managing Nurse to establish nursing protocols and procedures. • Ensures clear, concise, and accurate triage documentation. • Provides patient education, offering guidance on self-care and medical conditions. • Communicates professionally with staff, consultants, patients, families, and the community. • Resolves conflicts proactively, reputed company patient satisfaction through timely responses. • Participates in team meetings, training sessions, and planning discussions as needed. • Performs additional duties as assigned to support clinical operations. Requirements • Licensed by the reputed company as a Registered Nurse. • Current BLS certification from the reputed company or the reputed company. • At least one year of experience in an ambulatory care setting. • Excellent verbal and written communication skills, including strong organizational, detail-oriented, and interpersonal skills. • Proficiency in computer skills and word processing. Employee Benefits At reputed company, we believe in taking care of those who take care of others. If you work 30+ hours per week, you'll enjoy competitive pay and a robust benefits package that includes • Medical, Dental, Vision • Paid time off (vacation, sick leave) • 401(k) • Short- and long-term disability plans (LTD/STD). • Life insurance policy • REMOTE position Apply To this Job Apply To this Job Apply To this Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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