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Senior Analyst, IS Business Support

November 6, 2026

Job Title: Senior Analyst, IS Business Support
Location: Redmond, Washington
Type: Contract
Compensation: $51-$56.67
Contractor Work Model: Hybrid-onsite and remote
Hours: Mon-Fri 8am to 5pm (3 onsite, 2 remote)

Overview
This position will be supporting the Redmond Manufacturing Team, in maintaining/troubleshooting our SAP ECC and DELMIA Apriso Manufacturing Execution System (MES) computer systems. In addition, they will work cross-functionally with IT teams to perform UAT testing, enhancements, and bug fixes.

Responsibilities

Analyzes business problems to be solved with automated systems.
Provides technical knowledge in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.
Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements.
Designs details of automated systems.
May provide consultation to users in the area of automated systems.
May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.

Requirements

Technical Engineering degrees, such as Manufacturing/Industrial/Process Engineering or Computer Science
Experience with running IT computer system User Acceptance Testing (UAT)
SAP skills, and experience looking up Production BOM, Production workorders, and supporting computer systems to troubleshoot data setup, configuration that is preventing orders from flowing through the system

Nice to Haves

Working with cross functional teams in different time zones to review/debugging technical or process issues and provide coordination/tracking for resolving issues
Experience working in a medical device manufacturing environment under a Quality System, or other regulated industry.
Experience with SAP ECC and Delmia Apriso 2020, and Azure DevOps (ADO)

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific

Skills:
Acceptance Testing, Analysis Skills, Bill of Materials (BOM), Business Analysis, Business Support, Computer Science, Computer Skills, Computer Systems, Cross-Functional, Customer Relations, DELMIA, Debugging Skills, DevOps, Identify Issues, Industrial Engineering, Information Technology & Information Systems, Integration Testing, Manufacturing, Manufacturing Execution Systems (MES), Manufacturing/Industrial Processes, Medical Equipment, Microsoft ADO (ActiveX Data Object), Microsoft Windows Azure, Outsourcing, Problem Solving Skills, Procedure Development, Process Engineering, Production Support, Professional Services, Requirements Management, SAP, SAP ECC (fka SAP R/3 and SAP ERP), Service Delivery, Systems Administration/Management, Team Player, Testing

System One

Every day, System One focuses on services and solutions that require a high degree of specialization, in-demand technical skills, and large-scale operational expertise. We are essential partners to those on the front lines of our nation’s most critical infrastructure, technology, and life sciences initiatives.

Founded more than 40 years ago as a staffing partner to the engineering industry, today System One is a diversified organization operating in over 50 locations and putting more than 9,000 people to work in the United States, Canada, and the United Kingdom.

Company Size:
2,500 to 4,999 employees

Industry:
Staffing/Employment Agencies

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...