Senior Cloud Engineer

Job Type:

Full time

Exempt/Non Exempt:

Salary

Job Description:

Location Details: Remote Location.

Position Schedule / Shift: Monday to Friday, 8:00am to 5:00pm.

Position Summary: Serves as Subject Matter Expert on large global infrastructure projects that require partnership of cross-fuctional IT resources. Partner with architects and engineers to collaborate plan, design, implement, enable, promote, and assist in the adoption of DevOps methodologies and standards as well Cloud based solutions (IaaS, PaaS, CaaS, FaaS, and SaaS).

Key Responsibilities:

  • Promote and provide expert guidance to teams on Agile development and Agile infrastructure principles and practices including:
    • Infrastructure as Code
    • Provisioning
    • Continuous Integration, Delivery, and Deployment
    • Test automation
  • Focus on future cloud-based technology growth options to support organizational maturity.
  • Plan, design, implement, and educate on DevOps tools, practices and usage, Cloud based platforms (AWS and GCP)
  • Provide leadership to the organization to identify and remove infrastructure and system level impediments which limit productivity and quality.
  • Identify and implement process improvements which support and complement DevOps methodologies and Cloud usage.
  • Track and provide feedback to teams and organizations on DevOps adoption
  • Provide direction for and design solutions for infrastructure, security, deployment, scaling, metrics, and IT operations.
  • Conduct technology reviews and internal audits to ensure existing solutions meet business and security needs.
Supervisory Responsibilities (briefly describe, if applicable, or indicate None): none

Qualifications:

Required

Education (include minimum education and any licensing/certifications):
  • Bachelor’s degree in Computer Science or a related field or an equivalent level of work experience.
Experience:
  • 8+ years of experience in overseeing mission critical enterprise level systems.
  • 8 years of experience working with virtual machines, virtual networking, and storage using a third party infrastructure.
  • Experience with infrastructure s code implementation and developing Cloudformation templates.
  • Production experience with developing and employing GCP and/or AWS cloud services with strong understanding of the implementation, best practices, and usage of at least the following core services:
    • IAM
    • Networking (VPC, interconnectivity, load balancing, and DNS)
    • Compute (VMs and containers)
    • Storage (managed relational and nosql databases, object store, file store, etc)
    • KMS
    • Encryption in transit
  • 5+ years’ experience administering and troubleshooting Linux based systems
  • 2+ years’ experience with Docker
  • Broad experience developing cloud migrating solutions
  • Experience installing, configuring, and troubleshooting middleware including Nginx, Apache HTTP, Jetty, Tomcat
Knowledge and Skills:
  • Proven ability to fully work through project life-cycle, (i.e., discovery, analysis, architecture, design, documentation, building, migration, automation, readiness).
  • Able to configure and install relational databases
  • Installing and configuring monitoring and metrics collections solutions for server resources, middleware, and custom applications - Nagios, Cacti, Ganglia, CollectD, Graphite, and or NewRelic
  • Load and performance testing and analysis
  • Scripting experience - Python and Bash
Preferred
  • AWS Certification a plus
  • Primary focus on Google Cloud.
  • Production AWS support.
  • Hybrid and multi-cloud architecture.
  • Security engineering.
  • Cloud platform design and troubleshooting.
  • Secure cloud platform design.
  • Multi-region architecture.
  • High availability patterns.
  • Cloud observability.
  • Production support patterns.
  • Cloud troubleshooting
F LEX WORK IN WORK ENVIRONMENT This position is currently able to work remotely from a home office location for day-to-day operations unless occasional travel for meetings, collaborative activities, or team building activities is specified by leadership. This is subject to change based on amendments and/or modifications to the ACG Flex Work policy.

Compensation & Benefits Overview:

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation

Senior Cloud Engineer will earn a competitive annual salary of $119,808 - $165,000 with annual bonus potential, based on performance.

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

  • Medical plans with multiple coverage options, including HSA eligibility.
  • Prescription drug coverage.
  • Dental and vision benefits. Employee Assistance Program (confidential support services).
Financial Protection & Insurance
  • Company-paid basic life insurance.
  • Optional supplemental life insurance and dependent coverage.
  • Short-term and long-term disability coverage. Critical illness, accident, and pet insurance options.
Retirement & Savings
  • 401(k) plan to support long-term financial goals.
    • 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
    • Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
    • Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service. Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.
Time Off & Leave
  • Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.
  • Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
  • Part-time employee PTO hours are calculated based upon the standard weekly hours the employee is scheduled to work and will accrue at a minimum of 3 hours per month.
  • Paid Holidays:
  • Full-time employees are eligible for 10 company-paid holidays annually, in addition to 1 mental health day, 2 floating holidays and 1 volunteer day. Holidays vary by business unit schedules.
  • Part-time employees are eligible for 8 company-paid holidays annually, in addition to 1 mental health day and 2 floating holidays. Holidays vary by business unit schedules.
  • Paid leave programs, including parental, bereavement, jury duty, and military leave.
Career Growth & Education
  • Tuition assistance (up to $5,250 annually; 80% covered by ACG).
  • Professional certification support with 100% reimbursement for eligible programs. Opportunities for career development and advancement.
Additional Perks
  • Complimentary AAA membership with roadside assistance and travel discounts.
  • Adoption assistance program.
Job Posting Period: This position is expected to remain posted through September 26th; however, it may close at any time once a qualified candidate pool is identified.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit

Important Note

ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program.

Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates.

Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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