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Senior Key Enterprise Account Manager

October 1, 2026

Job Title: Senior Key Enterprise Account Manager Location: Bentonville, Arkansas Reports To: VP Client Servicing, Enterprise Department: Enterprise Job Overview The Senior Key Enterrpise Account Manager will oversee the growth and management of SellCord’s enterprise level client accounts, ensuring that our enterprise level clients receive top-tier support and guidance. You will lead a team of Enterprise Account Managers to support clients by tailoring strategies to drive account growth on Walmart Marketplace. This role requires a mix of account strategy, strong client relationship skills, and team leadership. As a Senior Key Enterprise Account Manager at SellCord, you will be responsible for managing a portfolio of client accounts, ensuring their satisfaction, overseeing their success on Walmart Marketplace and growing account revenue. You’ll lead an internal team of Enterprise Account Managers to ensure product launches, strategic execution, and consistent client communication. This role offers an exciting opportunity to make a real impact in a fast-growing e-commerce environment. Key Responsibilities <ul><li>Lead a small team of Enterprise Account Managers and Enterprise Account Specialists</li><li>Manage the day-to-day operations for assigned accounts and act as the primary point of contact</li><li>Provide strategic directions for assigned accounts, contributing to overall account revenue growth</li><li>Prepare and deliver performance updates, replenishment reports, and meeting recaps</li><li>Collaborate with internal teams to ensure smooth product launches and task execution</li><li>Coordinate with advertising managers to optimize client campaign performance</li><li>Monitor sales data and key performance indicators to identify trends and make recommendations</li><li>Maintain strong client relationships through timely and professional communication</li><li>Run Quarterly Business Reviews (QBRs) with Account Manager preparation support; escalate strategic decisions to the Account Director as needed</li><li>Review Account Manager deliverables before client-facing delivery, providing execution oversight rather than owning execution directly</li><li>Set account-level growth strategy, including upsell timing, seasonal plays, and retention actions</li><li>Actively develop and coach Account Managers, identifying their growth track and advocating for their development </li></ul>Skills And Qualifications <ul><li>5+ years of experience in enterprise level client facing roles; marketing or sales experience is a plus</li><li>Walmart.com and Walmart Marketplace experience is strongly preferred</li><li>Proficiency with G suite tools including Gmail, Google Calendar, Sheets, Google Docs, and Slack; experience with project management tools is a plus</li><li>Solid written and verbal communication skills, with attention to detail</li><li>Ability to multitask and prioritize effectively in a fast-paced environment</li><li>High emotional intelligence and ability to adapt to different client styles</li><li>Strong organizational and time management skills </li></ul>Why It’s Awesome to Join SellCord <ul><li>Be part of a dynamic and supportive team in a fast-growing company</li><li>Enjoy opportunities for professional development and career growth</li><li>Competitive compensation, benefits, 401K match, and paid time off days.</li><li>Work with cross-functional teams dedicated to innovation and operational excellence</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...