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Site Reliability Engineer – Kubernetes/Linux Platform (Remote – MENA)

October 19, 2026

This is a fully remote role open to candidates across the MENA region

About Saturn Cloud

Saturn Cloud builds infrastructure for running AI, machine learning, and data workloads at scale. Our platform helps teams develop, deploy, and operate compute-intensive workloads across modern cloud and GPU infrastructure.

We’re looking for a Site Reliability Engineer based in the MENA region to help operate and troubleshoot the production infrastructure supporting Saturn Cloud Token Factory.

This is an infrastructure/SRE role rather than a traditional customer support position. You’ll be expected to independently diagnose production incidents across Kubernetes, Linux, networking, containers, storage, and cloud infrastructure, participate in incident response and SLA coverage, and work directly with customers and GPU infrastructure providers when necessary.

What You’ll Do

Own and troubleshoot production incidents across GPU-backed Kubernetes environments
Diagnose issues spanning Kubernetes, Linux, networking, containers, storage, and cloud infrastructure
Investigate Kubernetes scheduling failures involving resource requests and limits, affinity, taints and tolerations, PriorityClasses, quotas, and related configuration
Troubleshoot container runtimes including containerd, Docker, and OCI runtimes
Operate and debug Kubernetes networking, including Services, Ingress, DNS, NetworkPolicy, CNI, and load balancers
Diagnose TCP/IP, DNS, and TLS issues in production environments
Troubleshoot Kubernetes storage and CSI issues, including PVCs/PVs, block storage, shared filesystems, and mount failures
Improve monitoring, alerting, and production observability using tools such as Prometheus and Grafana
Build diagnostic and operational automation using Bash and Python
Work directly with customer and infrastructure-provider teams during production incidents
Determine whether failures originate within Saturn Cloud, Kubernetes, customer infrastructure, networking/storage, or underlying GPU infrastructure
Produce clear technical evidence for escalation when an issue belongs outside Saturn Cloud’s infrastructure layer

What We’re Looking ForCore Skills

Deep hands-on experience troubleshooting Kubernetes in production
Strong Linux systems administration and debugging skills
Strong knowledge of Kubernetes scheduling and resource management
Experience with containerd, Docker, or other OCI-compatible container runtimes
Experience with Helm and Kubernetes deployment/configuration management
Strong understanding of Kubernetes networking
Strong TCP/IP, DNS, and TLS troubleshooting skills
Experience troubleshooting Kubernetes storage and CSI
Experience with Prometheus, Grafana, or comparable observability tooling
Bash and Python experience for diagnostics and operational automation
Experience with at least one major managed Kubernetes environment such as EKS, GKE, AKS, or OKE

GPU Knowledge You don’t need to be the team’s deepest GPU specialist, but you should be comfortable operating GPU workloads and identifying when an incident has moved beyond the Kubernetes or container layer.

Experience should include

NVIDIA GPU Operator and Kubernetes device plugins
GPU resource allocation and scheduling
nvidia-smi and basic GPU health diagnostics
NVIDIA Container Toolkit/runtime
CUDA and driver compatibility concepts
Identifying GPU, driver, or hardware failures that require deeper infrastructure escalation

Strong Pluses

Cilium or Calico
Terraform
KAI Scheduler, Grove, Volcano, or other batch/GPU schedulers
vLLM, NVIDIA Dynamo, Triton, or other inference systems
Multi-tenant Kubernetes platforms
Experience operating infrastructure against contractual availability SLAs
Experience working directly with enterprise customers during production incidents

What Success Looks Like When an inference endpoint becomes unavailable, you can systematically trace the issue through the load balancer, ingress, Kubernetes Service, workload, scheduler, container runtime, and node.

You can determine whether the root cause belongs to Saturn Cloud, Kubernetes, the customer’s network or storage environment, or the underlying GPU infrastructure, and provide useful evidence to the appropriate team.

You’re comfortable being the primary incident owner , not simply collecting logs and passing the problem to someone else.

Why Saturn Cloud

Remote-first culture with a high-trust, high-ownership environment
Work on production infrastructure at the center of modern AI and GPU computing
Solve technically challenging reliability problems across Kubernetes, cloud, and GPU infrastructure
Help shape the operational practices of a rapidly evolving AI infrastructure platform

Compensation & Benefits

Competitive salary
Flexible PTO
Fully remote position

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...