Social Media and Community Lead at Blackpoint Cyber: 100% Remote (US)

Social Media & Community Lead

Location

Remote - United States

Employment Type

Full time

Location Type

Remote

Department

Marketing

Compensation

  • Base range $99.1K – $123.9K • Offers Equity • Offers Bonus

The above sets forth the annual base salary range in USD for this role exclusive of any discretionary bonus that may be awarded. Actual compensation will be based on an assessment of factors including the successful candidate’s location, experience, skill, and other job-related factors.

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode, fueled by a recent $190m series C round.

The Social Media & Community Lead will grow Blackpoint Cyber's voice across social platforms and build community among the MSPs, IT and security professionals, and partners who make up our audience. You'll own the social strategy and day-to-day content calendar for channels like LinkedIn, X, Reddit, and YouTube - writing copy and creating videos and creative posts that make cybersecurity approachable.

You'll be the front line for how our community experiences the Blackpoint brand online, from comments and DMs to real-time engagement at industry events. You'll also own Blackpoint's social advocacy tool and employee advocacy onboarding, using gamification to keep employees engaged and posting, partnering closely with the People team on employee-facing content.

You'll develop a deep partnership with the head of partner/customer marketing and sales to mine MSP partner stories for social, and collaborate with Blackpoint's head of events and field marketing to build social strategies around each event.

What You'll Do

  • Own and grow Blackpoint Cyber's social channels (LinkedIn, X, Reddit, and YouTube as applicable), posting a minimum of 5x per week

  • Craft, schedule, and publish original content - including short-form video and creative images — keeping tone and voice consistent across every channel

  • Partner with the Senior Copywriter, events, demand, product, and campaigns teams to plan a content calendar, including real-time or reactive content around emerging news and events

  • Conduct regular social listening to track brand, product, and competitor activity, and engage daily on LinkedIn commentary and tags

  • Build and moderate Blackpoint's Reddit community, including growing Reddit karma, in coordination with partner marketing

  • Manage internal stakeholder requests for social content and coordinate with creative as needed

  • Track, analyze, and report on social performance monthly, quarterly, and yearly, turning data into clear recommendations

  • Manage social media crisis communications and response strategy as needed

  • Stay current on platform trends and emerging formats, applying AI tools for ideation, drafting, and workflow efficiency

  • Advise internal teams — and partners where relevant — on social presence and profile-building best practices

What You Bring

  • 8–10 years managing social media as your primary role

  • Excellent written and verbal communication skills, with the ability to write short, clever, on-brand copy under deadline

  • Experience building social media programs using best practices and modern tools

  • Strong organizational skills — comfortable owning a content calendar, asset library, and multiple concurrent campaigns

  • Working knowledge of social SEO fundamentals and copywriting best practices

  • Experience with social listening and social advocacy platforms

  • Comfort using AI tools for ideation, drafting, and day-to-day content workflows

  • Ability to lead cross-functionally, helping other teams understand the value of social

  • Genuine curiosity about trending cybersecurity and MSP topics

  • Ability to travel up to 25% of the time to industry events and conferences

For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks. International employees receive competitive benefits in accordance with local market standards and applicable country requirements.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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