Spa Coordinator

<strong><p>The Fox Spa is a locally owned medical spa and esthetics practice in Casper, Wyoming, offering advanced skincare, facials, lash services, injectables, and other aesthetic treatments. We pride ourselves on creating a welcoming, professional environment where clients feel comfortable, cared for, and confident. We are a close-knit team looking for someone who enjoys working with people and wants to become an important part of our spa.</p><p><br></p><p>The Fox Spa is looking for a friendly, dependable, and organized Spa Coordinator to join our team.</p><p><br></p><p>Our Spa Coordinator is an important part of both the client experience and the day-to-day operation of the spa. This person is often the first point of contact for our clients, so we’re looking for someone who is personable, professional, comfortable multitasking, and genuinely enjoys working with people.</p><p><br></p><p>Responsibilities include:</p><p><br></p><p>• Answering phones and assisting clients with questions, scheduling, and appointment changes</p><p>• Scheduling and managing appointments through Vagaro</p><p>• Greeting, checking in, and checking out clients</p><p>• Processing payments, gift cards, and retail purchases</p><p>• Learning our services and products to assist clients with basic questions and booking</p><p>• Communicating messages and scheduling needs with providers</p><p>• Helping keep provider schedules organized and running smoothly</p><p>• Maintaining the front desk, reception area, and shared spa spaces</p><p>• Assisting with laundry, restocking, dishes, trash, and light spa housekeeping</p><p>• Taking initiative during downtime to keep the spa clean, organized, and prepared for clients</p><p>• Working as part of our team to keep daily operations running smoothly</p><p><br></p><p>Schedule:</p><p>Tuesday–Friday: approximately 8:15 AM–5:15/5:30 PM</p><p>Saturday: approximately 3–4 hours, alternating between morning and afternoon shifts</p><p>Approximately 28–32 hours per week</p><p><br></p><p>Tuesday–Saturday availability is required.</p><p><br></p><p>The ideal candidate is:</p><p>• Friendly, personable, and confident interacting with clients</p><p>• Dependable and punctual</p><p>• Organized and detail-oriented</p><p>• Comfortable multitasking in a busy environment</p><p>• Professional in person and on the phone</p><p>• Self-motivated and willing to take initiative</p><p>• Comfortable using computers, phones, scheduling software, and point-of-sale systems</p><p>• Willing to participate in the housekeeping responsibilities involved in maintaining a spa environment</p><p><br></p><p>Customer service, hospitality, salon/spa, retail, or medical-office experience is preferred but not required.</p><p><br></p><p>Employee perks include:</p><p>• Discounted spa services</p><p>• Discounted injectable treatments</p><p>• 47% employee discount on retail products</p><p>• Consistent daytime schedule</p><p>• Sundays and Mondays off</p></strong>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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