Sr. Human Resources Business Partner

About the position

The Sr. Human Resources Business Partner supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center (DC) in Olathe KS , ensuring a workforce that can meet the demands of the DC. The Sr. Talent Specialist will also contribute to the overall functioning of the reward and benefit systems to help meet broader organizational goals. The Talent Specialist will engage with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems, and collaborating with the Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this role, you will help drive continued innovation at an operation like no other in the food service industry. About Chick-fil-A Supply Chick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visit cfa-supply.com.

Responsibilities

  • Support the off-site Regional Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including tracking forecasted recruitment requirements, coordinating interview logistics (e.g., timing, location, interviewers, communications), and ensuring a smooth recruitment process
  • Oversee records management within the HR system for all staff in the facility, including compiling and analyzing data for key performance indicators and providing insights to the Talent Leader
  • Drive employee engagement across all departments of the DC, including processing employee inquires and providing employee relations support in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply’s values of care, safety and excellence
  • Advise and support team leaders on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, etc.)
  • Oversee the payroll administration process for the DC and provide issue resolution to Staff and Leaders
  • Maintain awareness of market-driven compensation trends in the industry
  • Partner with Legal and the Regional Talent Leader to ensure legal compliance with all applicable federal and state requirements
  • Coordinate and facilitate training sessions and seminars, facilitating training when needed
  • Other duties as may be assigned as needs arise

Requirements

  • Bachelor's Degree
  • 5 years of HR-related experience, including at least 3 years in a distribution or manufacturing environment
  • Demonstrated knowledge of general HR policies, procedures, and practices
  • Ability to build relationships and influence others across multiple operations
  • Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
  • Ability to occasionally travel, including overnight trips
  • Have experience with investigations including, but not limited to, accidents and harassment allegations
  • Have experience recruiting and developing a strong, diverse team
  • Have some understanding of labor legislation
  • Be able to lead through change management
  • Proficient communicating in English (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications

Benefits

  • Relocation assistance
  • Free lunch, snacks and drinks
  • Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire
  • 16 Hours per year Wellness
  • 8 Days per year Holiday Pay
  • Health insurance options, including a no premium health insurance for individuals, and a low-cost premium health insurance for family plans
  • 401K with 5% match for eligible employees
  • \$45,000 lifetime maximum benefit for continued education of eligible staff
  • Additional Benefits to help you thrive in all areas of life including emotional, social, physical, financial and spiritual.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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