Staff Product Manager, Connect

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the Product - Connect Platform

Connect is Stripe’s platform for businesses that serve other businesses. It gives platforms the infrastructure to represent the people and companies in their ecosystem, onboard and verify them, manage their accounts, accept payments, and pay them out - without building payments, compliance, or financial-services systems themselves. This is how businesses like Shopify can help entrepreneurs run and grow their businesses. It is also the kind of infrastructure that marketplaces such as DoorDash need to coordinate money movement across large networks of restaurants, merchants, and dashers.

Connect has impact across industries. Shopify uses Stripe to embed financial services for merchants; Lugg streamlines worker onboarding and offers instant payouts; DoorLoop reduces manual customer onboarding tasks by nearly 50% with Stripe; and Sharetribe helps entrepreneurs launch and run marketplaces on Stripe.

AI is accelerating the emergence of entirely new business models: global networks of creators and experts, AI-native marketplaces, and agent-driven products that change how people discover, buy, sell, and deliver services. These businesses are more dynamic than traditional platforms: participants may operate across borders, take on different roles, and need new ways to establish trust, access financial capabilities, and get paid.

The Connect Abstractions team owns the platform primitives that make these models possible. We are building the foundational abstractions for representing participants, onboarding them safely, configuring their capabilities, and managing their lifecycle on Stripe. Our work will determine how quickly the next generation of platforms can launch, how flexibly they can evolve, and how much of Stripe they can bring to the businesses and people they serve.

Why this role

This is a chance to define a foundational product area at Stripe. You will turn a fast-changing set of user and product needs into durable platform primitives that work across products, industries, and geographies.

The role combines high-leverage strategy with hands-on product execution. You will work through ambiguous, consequential questions like: what should a platform be able to model? What should be simple by default but flexible when needed? How can Stripe make complex financial infrastructure feel effortless for a platform and its users?

The outcome of your work will compound. The abstractions you help create will be reused across Connect and Stripe, shaping what new products platforms can build and how quickly they can bring them to market.

What you’ll do

We are looking for an entrepreneurial Product Manager to build the platform experiences behind Connect's next generation of users. You will own critical product primitives that platforms, including the fastest-growing AI companies, use to onboard, configure, and manage their users on Stripe. You will turn a clear strategic direction into products that solve hard user problems today while creating a coherent, extensible foundation for business models that are still being invented.

This role is for someone who enjoys the depth of platform work but is uncompromising about product craft and solving real user needs - both the ones users have today and will have in the future. The work is not building infra for its own sake; you will build capabilities that help our users launch a new marketplace, enable a global network to pay its contributors, or give a business entirely new ways for their end users to earn.

Responsibilities

  • Bring the next generation of Connect accounts to life. Own key product areas within the account platform, translating strategy into a focused roadmap, crisp product decisions, and high-quality launches.
  • Build from use cases. Start with the real problems platforms face, such as onboarding a new seller, supporting a complex business model, or evolving a user's financial capabilities, and then work towards the primitives needed to solve them well.
  • Make sophisticated infrastructure feel simple. Partner with engineering and design to create API and product experiences that are powerful and intuitive.
  • See around corners. Develop a strong point of view on how AI will change platform economics, participant models, and financial workflows. Make focused foundational investments that unlock the next wave of demand.
  • Turn user signals into durable product investments. Work closely with users, Sales, Partnerships, and other Stripe teams to distinguish bespoke requests from patterns that should become scalable platform capabilities, connecting business needs, user needs, and platform evolution.
  • Drive high-velocity, high-craft execution and own outcomes. Lead cross-functional work from discovery through launch, and hold yourself accountable for developer experience, platform adoption, user value, and business impact, not simply features shipped.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

  • You are a product builder who can move easily between a user’s hardest problem, the business opportunity behind it, and the product decisions needed to solve it.
  • You have worked on technically complex products - such as APIs, developer tools, shared platform capabilities, or core product experiences - but you do not build tech/platform for its own sake. You see strong platform design as a way to help users move faster, create better products, and unlock new business models.
  • You are opinionated, thoughtful, and execution-oriented. You can focus a team on the few decisions that matter most, create momentum in ambiguous situations, and ship products that raise the bar for both quality and impact.

Minimum requirements

  • 7+ years of product management experience, with meaningful time owning platform, API, or developer-facing products end to end
  • Demonstrated ability to own a product area end to end: setting strategy, driving execution, and measuring outcomes
  • Strong analytical instincts and comfort defining the measurement framework before you ship
  • Clear written communication and the ability to build alignment across functions and levels

Preferred qualifications

  • Experience in payments, fintech, or financial infrastructure
  • Experience productizing bespoke or custom solutions into broadly available platform capabilities
  • A track record of making well-judged foundational investments ahead of user demand
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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