Store Team Member (Cashier, Stocker, Animal Care)

Overview:
Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all!
Responsibilities/Qualifications:
As a Store Team Member at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will
  • stop to help a neighbor select the perfect toy for a terrier that likes to chew
  • review and compare the ingredient labels of several food brands for a concerned cat parent
  • fit a squirming dachshund with the perfect harness
  • educate a sixth grader on bird ownership
  • stock shelves and ring up neighbors’ purchases
  • feed all the furry pets and make sure their cages are spiffy
…all while engaging with our neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You’re PAWsome!

A Pet Supplies Plus Store Team Member will likely do it all, but may specialize in any of the following areas:

Cashier
  • Processing neighbors’ purchases with trustworthy accuracy and efficiency.
  • Providing Preferred Pet Club membership information to ensure neighbors don’t miss any outstanding offers.

Stocker
  • Safely unloading our delivery trucks using the proper equipment.
  • Stocking shelves to ensure Fido always gets his favorite chew toy and treats.
  • Carrying bags of kibble, cat litter, aquariums and other purchases out to neighbors’ cars.

Pet Care
  • Providing care for pets in our store, which may include cleaning habitats, feeding and handling the animals.
  • Answering neighbor’s questions on animal care to help them find or maintain the perfect pet.

The Store Team Member position can be physically demanding, requiring heavy lifting (40-65 lbs.) and standing for long periods of time. We support learning through our interactive Pet Degree pay-for-knowledge programs. PAWsome Store Team Member candidates will:
  • Support each other by acting as back-up when extra help is needed.
  • Be knowledgeable about animals and our products in order to provide outstanding neighborly service.
  • Be flexible to work evenings, weekends and holidays.
  • Candidates must pass a drug screening (in applicable states) and be 16 years or older.
Why Us:

  • Employee Discounts
  • Flexible Schedules
  • Pay Increases & Pet Care Training Programs
  • Promotion From Within Culture
  • Medical, Dental & Vision Plans (Full-Time)
  • Health Savings & Flexible Spending Accounts (Full-Time)
About Company:
Pet Supplies Plus is focused on making it easier to get better products for your pet. With 770+ locations in 44 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

Pet Supplies Plus is ranked No. 31 overall in Entrepreneur Magazine's 2026 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit

EOE STATEMENT
We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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