Strategic Account Executive

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Strategic Account Executive (SAE) is responsible for the overall account strategy, renewal outcomes, and executive relationshipsfor a defined portfolio of large, complex employer pharmacy benefit manager clients.

This role is a senior individual contributorposition. The SAE leads renewal strategy, guides financial decisions, and serves as a trusted partner to client and consultant stakeholders. The role focuses on judgment, clarity, and datainformed decisionmaking, not day to day service execution.

Key Responsibilities

Account Strategy & Executive Relationships

  • Own the multiyear account strategyfor assigned clients.

  • Serve as the primary executivelevel contactfor client leadership.

  • Help clients understand options, tradeoffs, and implications of complex pharmacy benefit decisions.

Renewals, Retention & Growth

  • Lead renewal strategy and negotiations, in partnership with underwriting, legal and finance.

  • Develop and present clear recommendations on pricing, guarantees, and solution design.

  • Identify growth opportunities through disciplined financial and strategic evaluation aligned to client goals.

  • Leverage analytics platforms and AIenabled tools to monitor performance and identify risks or opportunities

Financial Leadership

  • Maintain working knowledge of account economics, including drug trend, pricing, rebates, and guarantees.

  • Interpret financial analyses and explain results clearly to client and internal leaders.

  • Balance client value with longterm business sustainability.

Consultant & Market Engagement

  • Manage relationships with consultants influencing assigned accounts.

  • Represent the organization clearly and professionally in competitive situations.

  • Bring relevant market and regulatory considerations into client discussions.

Internal Coordination

  • Provide clear direction to internal partners, including Account Executives and functional teams.

  • Escalate risks, resourcing needs, or execution issues through established leadership channels.

  • Diagnose client pain points and partner across the matrix to drive to solution.

Location & Travel

  • U.S.based role with remote or CVS Health corporate location flexibility

  • Up to 40% travel, including overnight and shortnotice travel as business needs require

Measures of Success

Success in the SAE role is demonstrated by:

  • Strong client retentionwith appropriate margins

  • Clear, timely, and defensible renewal strategies

  • Credible relationships with client and consultant executives

  • Effective anticipation and management of financial or strategic risk

  • Highquality decisionmaking that improves longterm client and portfolio outcomes

Ideal Candidate Profile

  • Has 7+ years of healthcare or managed care experience, with exposure to large employer accounts

  • Has led complex renewals and pricing discussions

  • Is comfortable translating financial information into clear recommendations

  • Can engage confidently with senior client and consultant stakeholders

  • Exercises sound judgment under pressure and ambiguity

  • Understands both the economic and operational realitiesof pharmacy benefit management delivery

  • Strong digital and AI fluency, with the ability to apply advanced tools to complex judgment and client decision making

Preferred Qualifications

  • Seniorlevel experience managing large employer or health plan relationships

  • Experience in a pharmacy benefit manager sales or service executive role

  • Background operating in regulated or policyinfluenced healthcare environments

Education

Bachelor's degree or equivalent experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$75,500.00 - $158,304.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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