Telehealth Nurse

<p><strong>Position Title</strong>: Telehealth Nurse</p><p><strong>Work Location</strong>: Remote work from home – with planned in office training and meetings in <strong>The Woodlands, TX</strong></p><p><strong>Assignment Duration</strong>: 6 months</p><p><strong>Work Schedule</strong>: Mon-Fri 7am-4pm CST</p><p><strong>Work Arrangement</strong>: Remote</p><p><strong>Position Summary:</strong></p><p>The Remote Oncology Triage Nurse provides telephonic triage services, assessing patient needs and collaborating with qualified staff to ensure appropriate care.</p><p>This role involves documenting all care elements in the patient's medical record and accurately identifying high-risk conditions, providing patient education and directing additional care to appropriate resources if necessary.</p><p><strong>Background & Context:</strong></p><p>Under general supervision, the nurse delivers professional nursing care adhering to national and organizational standards and guidelines, as well as state licensing board scope of practice. The candidate must recognize the physical, psychological, and spiritual aspects of patient care and participate in company-wide quality initiatives. This pivotal role supports the organizational Compliance Program, including the Code of Ethics and Business Standards, to ensure patients receive timely and expert guidance, enhancing patient outcomes and satisfaction.</p><p><strong>Key Responsibilities:</strong></p><p>• Respond promptly to patient calls, portal messages, and emails, using open-ended questions and standing orders to accurately assess and manage a wide range of symptoms and side effects.</p><p>• Evaluate the urgency of patient symptoms and manage them proactively, coordinating with other members of the healthcare team through electronic communication or by phone for cases that require urgent care beyond standard protocols.</p><p>• Conduct telephonic assessments of oncology patients, determining the necessary level of care and facilitating outpatient and/or telehealth visits when symptoms can be managed in that setting.</p><p>• Educate patients on symptom management, medication side effects, and treatment plans, providing clear instructions and empathetic support to enhance their understanding and compliance.</p><p>• Collaborate with other members of the healthcare team to ensure comprehensive patient care, documenting all interactions meticulously in the electronic health record (EHR) system.</p><p>• Utilize and adapt quickly to various technology and reporting platforms to ensure efficient and accurate remote patient care and documentation.</p><p>• Identify potential barriers to care, assisting patients in navigating healthcare systems and resources.</p><p>• Participate in ongoing professional development and stay current with best practices in oncology nursing and telephonic triage.</p><p><strong>Qualification & Experience:</strong></p><p>• Working hours of 7am-4pm Central time, Monday – Friday.</p><p>• Active and unrestricted Registered Nurse (RN) Texas multistate or other compact state license (additional state licenses may be required).</p><p>• Oncology Certified Nurse (or required to obtain within 1 year).</p><p>• Minimum of 3 years of clinical nursing experience, with at least 2 recent years in oncology (Hem-Onc clinic or hospital experience specifically).</p><p>• Excellent communication and interpersonal skills.</p><p>• Strong critical thinking and problem-solving abilities.</p><p>• Proficiency in using electronic health record systems and telecommunication tools.</p><p>• Ability to work independently and manage time effectively in a remote environment.</p><p>• Compassionate, patient-centered approach to care.</p><p>• Attend all onsite meetings and trainings located in The Woodlands, Tx office.</p><p>• Clinical assessment and critical thinking.</p><p>• Oncology symptom management and patient prioritization.</p><p>• Strong verbal and written communication.</p><p>• Patient education and care coordination.</p><p>• Accurate EMR documentation.</p><p>• Time management and organization.</p><p>• Ability to work independently in a remote environment.</p><p>• Proficiency with EMR systems and Microsoft Office applications.</p><p>• Ability to manage multiple priorities in a fast-paced setting.</p><p>• Bachelor’s degree in Nursing (BSN) preferred.</p><p>• Experience in telephonic triage or remote patient care is strongly preferred.</p><p><strong>Additional Information (If Applicable):</strong></p><p>This job description outlines the primary duties and qualifications required for the role of a Remote Telephonic Oncology Triage Nurse. It is not intended to be an exhaustive list of all responsibilities or skills.</p><p><br></p><p><strong>Applicant Notices & Disclaimers</strong></p><ul><li>For information on benefits, equal opportunity employment, and location-specific applicant notices, click here</li></ul><p><br></p><p>At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.The pay rate for this position is $39.00/hr.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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