Virtual Care Dental Hygienist (RDH)

Company: GoTo Telemed Location: Fully Remote (United States) Employment Type: Full-Time, Part-Time, or PRN Compensation: $38.00 – $52.00 per hour Department: Preventive Oral Health & Clinical Triage

Role Overview

GoTo Telemed is seeking a Registered Dental Hygienist (RDH) to join our nationwide virtual healthcare team. In this fully remote position, you will serve as a frontline care coordinator, delivering preventive oral care education, patient triage, and nutritional counseling. Working collaboratively with licensed GoTo Telemed dentists under collaborative practice agreements, you will help patients assess caries and periodontal risks, understand post-treatment recovery plans, and establish healthy home preventive habits without the physical wear-and-tear of traditional chairside scaling.

Key Responsibilities
  • Preventive Guidance: Provide live, one-on-one virtual patient education on home preventive care, biofilm control, and oral hygiene techniques.
  • Risk Assessment: Administer structured caries risk assessments (CAMBRA) and periodontal screening questionnaires via digital intake forms and live video.
  • Wellness Counseling: Deliver individualized counseling focusing on dietary factors, dry mouth management, and tobacco cessation (CDT D9993).
  • Clinical Triage & Store-and-Forward Prep: Monitor incoming patient messages and intraoral photo uploads; identify acute symptoms, assist in gathering clinical data for CDT D9996 asynchronous review, and escalate complex pathology to the supervising dentist.
  • Post-Operative Support: Conduct structured follow-up check-ins after routine or surgical dental treatments to review comfort, healing, and home-care compliance.
  • Patient Navigation: Guide patients through systematic intraoral photo capture using their smartphones to support early detection and telehealth diagnostics.
  • Documentation: Record all assessments and patient interactions in our cloud-based EHR in strict compliance with HIPAA and state recordkeeping laws.
Minimum Qualifications & Requirements
  • Degree in Dental Hygiene from an institution accredited by the Commission on Dental Accreditation (CODA).
  • Active, unencumbered Dental Hygiene license issued by a U.S. state dental board (multi-state licensure or residence in a collaborative practice state is highly preferred).
  • Clear understanding of dental hygiene scope boundaries and collaborative practice agreements.
  • Dedicated, private, and quiet home office environment meeting HIPAA privacy standards, equipped with high-speed internet.
Compensation & Benefits
  • Competitive hourly compensation ($38.00 – $52.00/hr) with transparent payroll processing.
  • 100% remote flexibility with customizable scheduling blocks.
  • Comprehensive onboarding and training covering digital health workflows and teledentistry triage protocols.
  • Free access to our proprietary cloud-based EHR tools, scheduling software, and virtual communication platforms.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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