2027 IT Support Engineering Intern, Amazon Operations Technology Solutions

Description

At Amazon, we are working to be the most customer-centric company on earth.

The Amazon University Talent Acquisition Team is looking for ambitious students to join us as Operations Intern, working in one of our core businesses, Amazon Operations.

About this internship

Our internships are educational opportunities intended to allow you to discover how we operate. Our IT Support Engineers work behind the scenes to troubleshoot any issues and improve our systems, so that we can operate at our best. Your focus will be to make sure our IT infrastructure is up to the demands of our global business. At the same time, you'll get to work with the latest technology and learn from leaders who are creating the warehouse environments of the future.

Your internship will put you at the heart of our Operations where you will be part of the journey of one of our many customer's orders.

Key job responsibilities
As an intern on the MEATR Operations Technology Solutions (OTS) team, you will support the team's work across the region.

Responsibilities include:

- IT Infrastructure Support - Assist with planning, deploying, and maintaining IT systems, networks, and end-user devices across fulfillment centers and delivery stations.

- Site Launch & Onboarding - Support the IT workstream for new fulfillment center launches, including network readiness, hardware provisioning, system configuration, and go-live activities.

- Operational Technology Support - Help provide day-to-day IT support for site operations to maintain system availability and minimize downtime.

- Project & Program Coordination - Assist with coordinating IT projects across multiple sites and stakeholders, tracking milestones, and documenting progress.

- Vendor & Stakeholder Coordination - Collaborate with third-party vendors, regional teams, and internal partners to help align on global standards and regional requirements.
Available to commence an internship in Q1 2027.

You should be available for 12 months, full time (40h/week) in Johannesburg.

A day in the life
As an intern, you will be matched to a mentor.

In addition to learning about an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional
development, expand your network, and participate in activities with other interns throughout your internship.

No matter the location of your internship,
we give you the tools to own your project and learn in a real-world setting.

About the team
If you're insatiably curious and always want to learn more, then you've come to the right place. Depending on your location, country, job status and other requirements, some or all of the following benefits may be available to you as an intern.
• Competitive pay
• Impactful project and internship/role deliverables
• Networking opportunities with fellow interns
• Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
• Mentorship and career development

If you're successful during your internship, you could be considered for a graduate role after finishing your university studies

Internship length is 12 months, full-time.

Basic Qualifications

- Currently enrolled in a Bachelor's or Master's Degree with a graduation date of Q1 2027 or a recent 2026 graduate (within the last 6 months)
- Fluent written and verbal communication in English
- Available to complete a full time 12 month internship full time (40h/week).

Preferred Qualifications

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Other Jobs To Apply

Flight Attendant (PT/FT)

Applied Mathematics Tutor

Full-time Netflix USA Tagger Jobs For 15+ Years Old – Nigeria Job ID- 1490

Online Help Desk Assistant – Entry-Level Role

Social Media Manager No Experience Required

Customer Service Reps. / Medical Billing Jobs at Home

Entry Level Chat Support Assistant - Remote, No Experience Necessary

American Airlines Remote, Airline Remote Jobs, Remote American Airlines Jobs Get Job From Here![...]

US – Specialist: Full-Time, Part-Time, and Part-Time Temporary Job ID- 952 Job ID- 3185

Remote VIP Travel Consultant - Evenings and Overnights Shifts

(USA) Senior Content Strategist- Sam's Club

WFH - Product Assessments - $25-$45 per hour (No Experience)

Remote Jobs No Degree | SEO and Public Relations Support | $25 - $30/hr

Director, ESG Strategy & Intelligence

Remote Market Research Panel - Call Center Agent Representative Welcome - No Experience

Paid Video Research Study Participant - Remote (Up to $790/Week)

Amazon Jobs In Bad Axe

Remote | Medical Coder — $25–$40/hour

Remote Customer Service Representative – $24/hr (Work From Home)

Video Data Annotator for Audio and Video Review

Activation Bonus PM, Capital One Shopping (Remote-Eligible)

Area Manager, Early Career - (2027) - Michigan

Dashers - Sign Up and Start Earning

_Fully Remote Position (No Exp. Needed – Start ASAP)

Southwest Airlines Remote Jobs (100% Remote Job Work Home) $35/Hour

Customer Support Expert (Netflix) - Spanish | Remote In Portugal

Social Media Manager & Marketing Specialist - Entry Level Remote

Talent Acquisition Specialist - Recruiting & Talent Sourcing (Remote Contract)

Case Manager- Remote

Construction Technician/Entry-Level

Beginner QA Tester – Contract / Beta

Apple Data Entry Jobs $25Hr

amazon recruitment 2024 work from home

Flexible Online Job – Earn Up to $1,500/Month Playing Mobile Games

Dynamic E‑Commerce & Publishing Virtual Assistant – Amazon KDP & Etsy Shop Specialist for Innovative Digital Marketplace

Ramp Agent Supervisor

Delta Airlines Remote Jobs – Work from Home Opportunities

Customer Service Manager, Airport Ramp Operations at American Airlines Group Washington DC

Administrative Assistant - Data Entry (Remote)

Call Center Agent (PT or FT - 100% Work From Home)

SAS in Walmart - Retail Sales Representative

Flight Attendant (PT & FT openings)

“Work From Home With Disney – Exciting Remote Data Entry Careers For Beginners” (Work From Home)

Principal Package Competence Engineer

Moderation Specialist – Kyiv

Administrative Assistant Admin Work From Home - Part Time Focus Group Panelists

Part-Time Weekend Counter Associate (Fri-Sun, 9-4)

Virtual Assistant (Freelance) - Flexible Hours, Singapore-Based Clients

Personal Assistant - Female - 10am to 1pm , 6pm - 9pm.

American Airlines Flight Attendant