Claims Processor, Intermediate

Your Role

The Blue Shield of California Claims teams process claims and adjustments for Blue Shield of California members that receive services performed in, or our outside of California. The Claims Processor, Intermediate will report to the Operations Supervisor. In this role you will be responsible for reviewing and adjudicating claims and/or adjustments in accordance with provider contracts and organizational policies and procedures to meet operational, financial, and service requirements.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

Claims Processor, Intermediate

  • High School Diploma or GED or 1 year of additional relevant experience in lieu of a diploma
  • Requires 3 years of relevant experience
  • Knowledge of medical plans and benefits
  • Requires basic job knowledge of systems and procedures within Claims Processing
  • Understands fundamentals of end-to-end (life of a claim) claims processing
  • Experienced in back-end processing, proficient in resolving complex edits
  • Intermediate-Advanced skills creating documents/files using Excel, Outlook, PowerPoint, and Word

Hybrid Virtual Work

This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.

Your Work

In this role, you will:

  • Be experienced in back-end processing; proficient in resolving complex edits using available. documents/job aids with minimum direction.
  • Experience front-end processing and difficult adjustments and multiple claim types.
  • Be given special processing assignments; coordinate with other departments for resolution if needed.
  • Coordinate with internal partners to resolve processing issues requiring cross-functional input.
  • Apply working knowledge of end-to-end claims processing to meet quality and productivity standards.
  • Provide claims support within the Commercial, IFP, Medicare, Medi-Cal, FEP, ITS Home, ITS Host, or CalPERS lines of business.
  • Other duties as assigned.

Future Opportunities

Great talent is always in demand at Blue Shield of California. While there is not a current opening associated with this posting, we are proactively building a network of qualified candidates for future opportunities. We encourage you to apply and stay connected for upcoming roles that align with your skills and interests.

Your Work

In this role, you will:

  • Be experienced in back-end processing; proficient in resolving complex edits using available. documents/job aids with minimum direction.
  • Experience front-end processing and difficult adjustments and multiple claim types.
  • Be given special processing assignments; coordinate with other departments for resolution if needed.
  • Coordinate with internal partners to resolve processing issues requiring cross-functional input.
  • Apply working knowledge of end-to-end claims processing to meet quality and productivity standards.
  • Provide claims support within the Commercial, IFP, Medicare, Medi-Cal, FEP, ITS Home, ITS Host, or CalPERS lines of business.
  • Other duties as assigned.

Future Opportunities

Great talent is always in demand at Blue Shield of California. While there is not a current opening associated with this posting, we are proactively building a network of qualified candidates for future opportunities. We encourage you to apply and stay connected for upcoming roles that align with your skills and interests.


Skills:
Adjudication, California Public Employees Retirement System (CalPERS), Claims Processing, Cross-Functional, Financial Services, Health Plan, Leadership, Medi-Cal, Medical Treatment, Medicare, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Operations Management, Operations Processes, Problem Solving Skills, Provider Contracting, User Interface/Experience (UI/UX), Work From Home


Blue Cross and Blue Shield Association


At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.

Company Size:
2,000 to 2,499 employees


Industry:
Insurance


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Website:


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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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