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Contract Virtual Care Veterinary Technician – Telemedicine

October 19, 2026

Care when it counts — from wherever you practice.

At Dutch, we’re on a mission to make high-quality veterinary care more accessible, affordable, and supportive — for both pets and the professionals who care for them. We believe care shouldn’t be limited by clinic hours or commute distance.

With Dutch, veterinary professionals can connect with clients for real advice, real prescriptions, and real impact — all from the comfort of home, supported by tools like our in-house EMR and digital workflows that help you focus on patient care.

Backed by leading investors, Dutch provides the stability and resources to support our team in delivering the highest standard of telemedicine care.

We’re seeking experienced, Credentialed Veterinary Technicians to join our growing telehealth team. This is a flexible, remote opportunity ideal for tech-savvy, client-focused vet techs who want to make a real impact in virtual care while enjoying autonomy and convenience.

What You’ll Be Doing

Engaging with clients: Connect with pet owners via the EMR messaging system, providing support, education, and guidance on their pets’ health and well-being

Managing EMR tasks: Handle refill approvals, prescription requests, async case reviews, and renewals efficiently

Verifying and process prescriptions: Coordinate with partner pharmacies and ensure appropriate follow-up for client requests

Resolving pharmacy holds: Complete approvals and communicate with doctors and clients as needed

Supporting doctor coverage: Monitor shared veterinary admin communications and assist daily as needed

Collaborating cross-functionally: Provide feedback to improve processes, systems, and workflows

Participating in training and process improvement: Contribute to telehealth initiatives, compliance, and team development

Delivering top-tier client care: Provide empathetic, high-quality service while following clinical protocols and adapting to each case

Thriving in a fast-paced environment: Continuously learn and improve your skills to deliver excellent care

Growing: Opportunities to grow over time, responsibilities may expand to include more advanced clinical support and virtual care workflows

What You Bring to the Team

Passion for veterinary care: Driven to provide high-quality, empathetic support to pet parents

Strong communication skills: Confident in client education and collaborating with doctors and teammates

Independent and proactive: Manage priorities and tasks effectively with minimal supervision

Continuous learner: Eager to grow professionally and take on new challenges in telehealth

Tech-savvy and organized: Comfortable navigating multiple computer programs, EMRs, and telehealth platforms

Remote-ready: Professional home workspace with reliable internet (>100mb_down, >100mb_up, <10ms latency) and comfort sitting/standing at a computer for extended periods

Schedule & Availability: Must be able to maintain consistent availability during daytime Pacific Standard Time (PST) hours, including evenings and weekends. Preference will be given to candidates available Sunday through Thursday. While schedules generally remain within these timeframes, occasional adjustments may be required to meet business needs. Advance notice will be provided whenever schedule changes are necessary.

Qualifications

Credentialed Veterinary Technician (LVT, CVT, RVT)

2–3+ years of clinical experience in small animal veterinary medicine; emergency or specialty experience is a plus

Comfortable using digital tools (telehealth platforms, EMRs, chat systems)

Empathetic, organized, and adaptable to a fast-paced, remote-first environment

This is a 1099 contractor role with the potential to transition to a W2 position based on performance.

You’ll be supported by our Clinical Director, Vet Support team, and Customer Service team, and a streamlined platform that allows you to focus on what you do best: providing excellent care to pets and peace of mind to their people.

Compensation starts at $18/hour and will be determined by experience, location, and other factors.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please contact us.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...