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Customer Service Associate I

September 24, 2026

<div><div><span><span>We’re</span><span> seeking a Customer Service Associate to join our team </span><span>and deliver </span><span>a great </span><span>shopping </span><span>experience for every customer. </span><span>Duties include, but are not limited to, the following:</span></span><span> </span></div></div><div><div><div><div><div><div><ul><li><p><span><span>Assist</span><span> customers</span><span> with questions and recommendations</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Manage sales transactions while working assigned cash register</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Maintain security of cash and protect company assets</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Keep the store well-stocked, and </span><span>recover merchandise</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Receive merchandise and help with unloading trucks, stock replenishment </span><span>in accordance with</span><span> productivity standards</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ensure a positive, safe, and respectful environment while </span><span>maintaining</span><span> professional and friendly interactions with customers, associates, and leaders</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Responsible for </span><span>maintaining</span><span> the cleanliness throughout the store, including </span><span>cleaning</span><span> and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Other duties as assigned*</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Skills and Experience: </span></b><span> </span></p></div><div><ul><li><p><span><span>High school diploma or equivalent is preferred</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Previous</span><span> customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to follow instructions and </span></span><span><span>interpret operational documents is </span><span>required</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Excellent customer service and relationship management skills are </span><span>required</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong organizational and communication skills are </span><span>required</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong problem-solving and decision-making skills are </span><span>required</span></span><span> </span></p></li></ul></div></div><div><div><p><span> </span></p></div><div><p><b><span>Perks and Benefits:</span></b><span><span> </span></span><br /><span><span>We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: </span></span><span> </span></p></div><div><ul><li><p><span><span>Employee Assistance Program </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Retirement plans</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Educational Assistance </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>And much more! </span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><span> </span></p></div><div><p><i><span>We are an</span><span> equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak</span><span>e</span><span> all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.</span></i><span><span> </span></span><i><span>We are committed to </span><span>complying with</span><span> the Americans with Disabilities Act (ADA) and providing reasonable</span><span> accommodations to qualified individuals with disabilities</span><span>.</span></i><span> </span></p></div><div><p><span> </span></p></div><div><p><i><span>This job specification should not be construed to imply that these requirements are the exclusive standards of the position. </span><span>This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at </span><span>our</span><span> discretion.</span><span> </span><span>Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.</span></i><span> </span></p></div><div><p><span> </span></p></div><div><p><i><span>Please note, this job description is not a contract of employment and may be </span><span>modified</span><span> to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may </span><span>terminate</span><span> the employment relationship at any time, with or without cause or notice.</span></i></p></div></div></div></div></div></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p>Part time<p style="text-align:inherit"></p><p style="text-align:inherit"></p>1905 Wayne Ave.,Dayton,Ohio 45410-2132<p style="text-align:inherit"></p><p style="text-align:inherit"></p>07299<p style="text-align:inherit"></p><p style="text-align:inherit"></p>Dollar Tree<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p>From:</p>11<p>To:</p>11.5

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...