Managing Director

<strong>Job Description<br><br></strong><strong>About the Role:<br><br></strong>As the Managing Director, you will lead the daily operations, financial performance, and team development of your branch while championing the Sunset brand and culture. Transportation and Customs will be under your direction, with locations in Queretaro, Laredo, and Nuevo Laredo. This role is responsible for driving growth, operational excellence, and strong customer and carrier relationships.<br><br><strong>What Will You Do?<br><br></strong>Lead branch operations across Operations, Logistics Management, Brokerage, Carrier Sales, Expedite, and Customs<br><br>Drive performance goals through KPIs, reporting, and operational improvements<br><br>Develop and mentor leaders and team members to build a high-performing culture<br><br>Oversee staffing, resource planning, and employee performance<br><br>Serve as the main escalation point and player/coach for operational and customer issues<br><br>Manage customer onboarding and deliver exceptional service<br><br>Monitor market trends, carrier capacity, and competitor activity<br><br>Partner with corporate and internal teams to support branch success<br><br><strong>What We’re Looking For<br><br></strong>7+ years of transportation, logistics, or supply chain leadership experience<br><br>Strong understanding of 3PL operations and branch management<br><br>Proven ability to lead teams, grow revenue, and improve performance<br><br>Experience managing customer relationships and solving operational challenges<br><br>Strong communication, leadership, and decision-making skills<br><br>Comfortable using dashboards, reporting tools, and performance metrics<br><br>Bachelor’s degree preferred<br><br><strong>What We Offer<br><br></strong>A <strong>competitive salary</strong> with annual bonus to reward your hard work<br><br><strong>Benefits package</strong> that includes health, dental, and vision coverage<br><br><strong>401K with a company match</strong>, ensuring your future is secure<br><br><strong>Paid vacation, floating holidays, and personal/sick time<br><br></strong>An <strong>award-winning company culture</strong> to help you grow, both personally and professionally<br><br>Whether you want to join one of our many committees, nominate one of your peers for a Sunset Way Award, or learn a new skill at Sunset University, your opportunities are endless!<br><br><strong>Who We Are<br><br></strong>At Sunset Transportation, we are more than just a logistics company—we are a community that values diversity, equity, and inclusion. We believe in building a team that reflects the world we live in, embracing all backgrounds, identities, and experiences. Our commitment to these principles fosters a supportive environment where everyone has a voice, and every idea counts.<br><br>As a Recognized Leader In Third-party Logistics (3PL) With Over 30 Years Of Experience, We Are Dedicated To Improving Supply Chain Efficiencies Through Cutting-edge Technology And Exceptional People. Our Core Values— Accountability, Flexibility, Loyalty, Responsiveness, And Relationships —are The Foundation Of Our Success And Have Earned Us Numerous Accolades, Including<br><br><strong>G75 Green Supply Chain Partners</strong> - Inbound Logistics<br><br><strong>Top 3PL and Cold Storage Provider</strong> - Food Logistics<br><br><strong>Top Workplaces</strong> – STL Post Dispatch<br><br><strong>#10 Top Logistics Company</strong> – Transport Topics (Armada Sunset Holdings)<br><br><strong>Most Trustworthy Companies</strong> – Newsweek (Armada)<br><br><strong>#3 Top 3PL Provider</strong> – Inbound Logistics<br><br>If you’re passionate about logistics, thrive in a collaborative, fast-paced environment, and want to be part of a team that values your unique contributions, we want to hear from you. Join us, and let’s make logistics better—together.<br><br><strong>Ready to Take the Next Step?<br><br></strong>Apply now and become part of a team that’s driving the future of logistics.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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