(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory

Employer Industry: Logistics and Sustainable Packaging

Why consider this job opportunity:
- Comprehensive benefits package, including 100% company-paid medical, dental, and vision insurance for the employee
- Unique onboarding experience with a 4–8 week trip to the company’s German headquarters for hands-on training
- Generous Paid Time Off (PTO) policy to support work-life balance
- 100% remote work with flexible, weekday-only hours — no shift work or weekend duties
- High-impact role with long-term growth potential as part of the company’s U.S. expansion

What to Expect (Job Responsibilities):
- Monitor inventory levels and resolve discrepancies with customers and depots
- Coordinate national and international freight, optimizing transport without pallet swaps
- Serve as the main contact for contract customers via phone and email, managing the full order process
- Collaborate with production, logistics, sales, and quality teams to support continuous improvement
- Handle claims and resolve customer issues efficiently while maintaining accurate master data

What is Required (Qualifications):
- 2-4 years of experience in logistics coordination, supply chain operations, or a customer-facing role within the logistics industry
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred
- Excellent communication and problem-solving skills with a customer-first mindset
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
- Proficiency in the Microsoft Office Suite, particularly Excel

How to Stand Out (Preferred Qualifications):
- Experience with an ERP system or a Transport Management System (TMS) is a strong plus
- Fluency in English is required; German language skills are a significant advantage but not mandatory

#Logistics #SustainablePackaging #RemoteWork #CareerGrowth #CustomerService

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

#J-18808-Ljbffr Experience: 3 years required
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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