[Remote] Senior Consultant – Oracle Health (VA Critical Support Solutions Team)

Note The job is a remote job and is open to candidates in USA. Oracle is seeking a skilled Senior Consultant to join their VA Critical Support Team within Oracle Health Government Services. In this role, you will work directly with Operations, Support teams, and VA stakeholders to resolve complex issues impacting end users within live client environments. Responsibilities Partner with Operations, Support teams, and VA stakeholders to proactively identify, troubleshoot, and resolve complex system and workflow issues Deploy to live client sites to assess workflows, ensure adherence to approved processes, and drive resolution of critical issues Apply Oracle methodologies, leading practices, and industry expertise to design and implement effective business solutions Support event-driven methodology activities by contributing subject matter expertise and collaborating with technical, clinical, and operational teams to drive issue resolution and process improvement Influence customer leadership to support adoption of solutions and facilitate resolution of persistent end-user challenges Contribute to statements of work (SOWs), work breakdown structures, and staffing plans Present and demonstrate solutions to both technical and non-technical stakeholders Lead or support solution design efforts, ensuring high-quality, integrated outcomes across systems Maintain up-to-date knowledge of Oracle Health solutions and relevant industry best practices Skills Expert knowledge of Oracle Health (Cerner Millennium) solutions, healthcare workflows, system build, implementation, and workflow alignment Ability to independently solve complex problems and drive issue resolution in live client environments Strong communication and stakeholder management skills, with the ability to influence leadership Experience working across cross-functional teams in high-pressure, fast-paced environments Manage ambiguity and navigate complex challenges with a solution-oriented mindset while maintaining a high level of professionalism and customer focus Knowledge of clinical and operational domains including Referral Management, Registration and Scheduling, Laboratory, Radiology, Pharmacy, Perioperative Services, Behavioral Health, Community Living Centers (CLC), Oncology, Supply Chain, Specialty Care, and Ambulatory workflows Bachelor's degree or equivalent experience 6–8 years of relevant experience, including proven experience in healthcare IT consulting, implementation, or support roles Required travel up to 50% US Citizenship required with the ability to obtain and maintain a government security clearance Applicants are required to read, write, and speak the following languages English Does this position require a security clearance? Yes 3–4 years of consulting experience preferred Experience supporting federal clients (VA/DoD) strongly preferred Benefits Competitive benefits that support flexible medical, life insurance, and retirement options Volunteer programs Flexible medical, life insurance, and retirement options Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance Company Overview Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions. It was founded in 1977, and is headquartered in Austin, Texas, USA, with a workforce of 10001+ employees. Its website is https//www.oracle.com/.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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