Senior Account Director at General Assembly Space, Inc: 100% Remote (US)

Title: Senior Account Director

Location: U.S. Remote

Job Description:

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning. More than 21,000 employees at elite companies worldwide have honed their digital fluency with our upskilling and reskilling initiatives. GA has also been recognized as one of Deloitte’s Technology Fast 500, and Fast Company has dubbed us leaders in World-Changing Ideas as well as the #1 Most Innovative Company in Education.

GA is at the leading edge of creating practical solutions to one of the most pressing challenges of our time - the future of work. As recognized by The World Economic Forum, BCG, the OECD and more, these are big challenges to which only a few companies are offering real solutions. In this role, you'll be speaking every day to corporate leaders who rely on GA to help them apply these solutions to their workforce of the future.

Location: U.S. Remote

Note: While mostly remote, seeking someone who can attend events. This role requires 25% travel.

The Position:

We're looking for a Senior Account Director to join our Enterprise team and help initiate and grow some of our most strategic relationships.

  • Drive revenue growth through new business development by deeply understanding how GA can partner best with our clients on an ongoing basis

  • Prepare and deliver compelling sales presentations and coordinate and drive the development of sales proposals

  • Maintain and build rapport with senior executives to formulate strong, long-term business relationships

  • Lead negotiation of prices and contracts, and understands the legal ramification of contracts

  • Maintain a thorough working knowledge of the GA’s product and service offering, pricing structure, contract management parameters, policies, and procedures

  • Develop and maintain a pipeline according to targets, and provides clear and accurate reporting of sales outcomes and activities

  • Partner across the business with Product, Marketing, Legal, Finance and the Delivery team to close deals.

Requirements:

  • 5+ years of sales experience, preferably enterprise sales experience

  • Lead, build and execute strategic territory and account plans

  • Ability to manage complex and lengthy sales cycles

  • The ability to identify client challenges, and consultatively develop creative solutions in close collaboration with clients

  • The ability to effectively and persuasively communicate independently with Fortune 100 decision makers (typically SVP-Exec level)

  • Has a track record of managing the response to (and wining) large, complex RFPs

  • Able to provide insightful input to product pods that shape the GA product road map

  • A demonstrable track record of high performance

  • Excellent communication, interpersonal and negotiating skills

  • Experience creating complex client proposals

  • Deep working knowledge of Salesforce.com and how to deliver timely and accurate pipeline and forecast updates

  • An entrepreneurial mindset and practice: you enjoy working as part of a small team, rapidly iterating on strategy, and getting your hands dirty to build something great

Competencies:

  • Business insight

  • Communicates effectively

  • Courage

  • Customer Focus

  • Drives results

  • Manages complexity

  • Situational adaptability

  • Strategic Mindset

The anticipated annualized salary range for this position in the US market is $120,000 and $130,000. Salary will be determined based on experience, education, geographic location, and other factors. If hired as a regular full-time employee, this position will include a variable compensation plan which could be a bonus or a commission.

US benefit offerings for full-time employment may include medical, dental, vision, term life insurance, short-term and long-term disability, additional voluntary benefits, commuter benefits, wellness plans & reimbursement and retirement programs. Available paid leave may include paid time off, parental leave and holiday pay.

Unless otherwise noted, remote positions can be performed from the following approved General Assembly operating countries.

United States of America (states of operation may vary), Canada (provinces of operation may vary), United Kingdom, Australia, and Singapore.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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