Sr. Manager, Technical PMO

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Date Last Edited: 10/12/2026 11:35:30 AM

Job Summary
The Senior Manager, IT Program Management Office (PMO) provides leadership to the IT PMO function, establishing, overseeing, and advancing programs. project management practices, governance frameworks, methodologies, performance measures, and reporting standards across the enterprise technology portfolio. This role guides portfolio-level oversight and visibility into priorities, dependencies, and risks. This role evaluates opportunities for process improvement and automation, guiding implementation and ensuring alignment with enterprise standards and governance.

Essential Functions

  • Lead the IT Program Management Office (PMO) by developing and maintaining project management standards, methodologies, templates, and governance practices that enable consistent execution and oversight of technology programs and projects
  • Partner with stakeholders and leaders to define roadmaps, priorities, and delivery expectations for initiatives spanning multiple teams, systems, and business areas to achieve project milestones, budget commitments, and business objectives
  • Lead portfolio capacity planning, resource forecasting, and prioritization activities to optimize program delivery, balance organizational demand, and support achievement of strategic objectives
  • Establish and monitor project management metrics, governance reviews, quality standards, documentation requirements, and performance measures that support effective decision-making, measure process improvements, and drive project delivery
  • Oversee a portfolio of large and complex technology initiatives, including dependencies, risks, resource constraints, and execution trends across multiple technology projects to drive visibility and improve delivery performance
  • Consolidate and analyze portfolio, program, financial, and performance data and present actionable insights that support executive decision-making and investment prioritization
  • Provide proactive visibility into key milestones, dependencies, risks, resource constraints, and delivery tradeoffs, enabling timely decision-making and issue resolution to keeps complex initiatives on track
  • Identify opportunities to integrate AI and automation across the software development lifecycle, guiding implementation from individual experimentation to repeatable practices
  • Partner with Security, Legal, Engineering, and other stakeholders to guide implementation of AI tools and emerging technologies to ensure introduction with appropriate standards and guardrails
  • Provide guidance, training, mentoring, and consultation by mentoring project managers, promoting adoption of standards, and improving project and program management capabilities across the organization
  • Comply with Company and department policies and standards; performs other duties as assigned


People Management

  • Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties
  • Ensures direct reports are aware of and follow ethical business practices and Company's Code of Conduct to maintain a supportive and productive working environment.


Minimum Requirements

  • Bachelor's Degree in Information Technology, Computer Science, Business, or related field;
  • 8 years of project management, program management, PMO, or related experience
  • 3 years of leadership or people management experience


Preferred Requirements

  • Project Management Professional (PMP), Agile, Scrum, or related project management certification preferred


Skills and Abilities

  • Proven experience leading complex technical initiatives across multiple engineering and product teams
  • Strong understanding of software development, technical dependencies, release management, and engineering planning with the ability to lead complex, cross-functional IT initiatives
  • Familiarity with AI and automation, including a practical understanding of how to integrate into engineering workflows
  • Excellent communication skills to influence stakeholders of all levels and present complex technical information effectively
  • Strong judgement to challenge priorities, assumptions, and timelines constructively
  • Proven experience improving how organizations operate without introducing unnecessary overhead



Physical and Cognitive Demands

  • Communicate/Hearing Frequently
  • Communicate/Talking Frequently
  • Learn New Tasks or Concepts Frequently
  • Make Timely Decisions in the Context of a Workflow Frequently
  • Complete Tasks Independently Constantly
  • Maintain Focus Constantly
  • Remember Processes & Procedures Constantly
  • Stationary Position (Seated) Constantly
  • Vision Constantly
  • Hand/Eye Coordination Occasionally
  • Bend Rarely
  • Complete Tasks in a Noisy Environment Rarely
  • Feeling/Grasping/Handling Rarely
  • Move/Traverse Rarely
  • Repetitive Motions Rarely


Working Environment

  • Hazards Occasionally

Environmental Conditions

  • Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.
  • Remote: This position primarily completes work from a remote setting, most commonly, a home office. This may be referenced as flexible workplace.


Travel Requirements

  • This position requires occasional travel (up to 10%)

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program

  • 401(k) Match Retirement Savings Plan

  • Paid Time Off (PTO)

  • Holiday Pay & Floating Holidays

  • Volunteer Time Off (VTO)

  • Educational Assistance Program

  • Full Paid Parental and Adoption Leave

  • LifeWorks (Employee Assistance Program)

  • Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$139,200.00 - $185,666.67

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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