Sr Personal Loans Analyst

About the position

The Sr Personal Loans Analyst plays a key role in driving performance across Happen Bank's Personal Loans business, supporting core offer programs like TopUp, Refinance, and Pre-Approved offers alongside emerging growth initiatives. This role partners closely with Product, Marketing, Risk, and Finance to turn data into action, helping the team move faster and smarter on what's working and what's not. You'll help shape how the business grows by translating performance insights into real decisions.

Responsibilities

  • Support execution of initiatives across core Personal Loans programs, including TopUp, Refi, and Pre-Approved/Prescreen, as well as new growth efforts
  • Help develop and roll out new offer features and program enhancements, including pricing, fees, eligibility, and customer experience improvements
  • Partner with Product, Marketing, Risk, and Finance to keep delivery on track against shared goals
  • Analyze performance data to surface trends, flag issues, and identify opportunities to improve conversion, engagement, and program effectiveness
  • Build and maintain dashboards and reports that make performance easy to monitor and act on, using AI tools where they help speed up analysis or surface insights faster
  • Support test-and-learn experimentation by helping design analyses, track results, and translate findings into next steps
  • Identify opportunities to streamline recurring analyses or reporting workflows, bringing new tools and approaches to the team where useful

Requirements

  • 2+ years of experience in financial services, fintech, consulting, or a related analytical role; bachelor's degree in a related field; or equivalent work experience
  • Strong analytical skills, with the ability to turn complex data into clear, actionable insights
  • You've been using AI tools long enough to have real opinions about them, and you bring good judgment about what to trust, what to verify, and when they add value to your work
  • You collaborate well across teams and adjust your approach based on feedback and context
  • Clear, concise communicator who can present data and insights in a way that drives decisions
  • Curious and motivated to learn the unsecured lending ecosystem
  • Bias toward action, with a strong focus on accuracy and follow-through

Nice-to-haves

  • Experience with SQL, Python, or similar tools
  • Prior exposure to lending, credit, or offer/pricing strategy

Benefits

  • medical, dental and vision plans for employees and their families
  • 401(k) match
  • health and wellness programs
  • flexible time off policies for salaried employees
  • up to 16 weeks paid parental leave
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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