Student, Intern, Crisis Readiness & Response, Spring 2027

About the position

Entergy’s Crisis Readiness & Response team is seeking a college student interested in gaining practical knowledge and work experience supporting the company’s Incident Management Systems preparedness efforts. The role is suited to a student interested in crisis or emergency management and preparedness, with studies in Business, Emergency Management, Information Technology, Engineering, or a related field. The intern will support the company’s preparation for, response to, and recovery from incidents. The work includes team-based day-to-day activities, maintaining readiness information and software applications, and assisting with incident response. Travel may be required to company command centers in support of an incident response. The position is hybrid and may be based in New Orleans or Baton Rouge, Louisiana, or Jackson, Mississippi. Travel is listed as up to 25%.

Responsibilities

  • Manage tasks and projects that support department goals for incident preparedness.
  • Review documents, work instructions, data, and reports for accuracy, readability, and usefulness.
  • Update key metrics and readiness indicators used to determine business-unit performance.
  • Create and maintain Power BI materials.
  • Create and maintain SharePoint materials.
  • Support Crisis Readiness & Response applications, including DEPART, WRM Storm Manager, Storm Assignment Management System, and Everbridge Mass Communication.
  • Perform other duties as assigned by management.
  • Travel as necessary to company command centers in support of an incident response.

Requirements

  • Be actively enrolled in and pursuing a bachelor’s, master’s, or doctorate degree in Business Management, Emergency Management, Information Technology, an Engineering discipline, or another related field of study at a four-year institution.
  • Have a minimum cumulative GPA of 2.8 on a 4.0 scale, verified through an official transcript from the previous semester.
  • Good written and verbal communication skills.
  • Self-starter with motivation to deliver results.
  • Ability to quickly learn and navigate software applications.
  • Good computer skills, including Excel, Access, Word, and Outlook.
  • Ability to work in an onsite or remote environment.
  • Authorization to work in the United States; the company will not sponsor work visas for this position.

Nice-to-haves

  • Knowledge of SharePoint and Power BI.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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