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Student, Intern, Crisis Readiness & Response, Spring 2027
About the position
Entergy’s Crisis Readiness & Response team is seeking a college student interested in gaining practical knowledge and work experience supporting the company’s Incident Management Systems preparedness efforts. The role is suited to a student interested in crisis or emergency management and preparedness, with studies in Business, Emergency Management, Information Technology, Engineering, or a related field. The intern will support the company’s preparation for, response to, and recovery from incidents. The work includes team-based day-to-day activities, maintaining readiness information and software applications, and assisting with incident response. Travel may be required to company command centers in support of an incident response. The position is hybrid and may be based in New Orleans or Baton Rouge, Louisiana, or Jackson, Mississippi. Travel is listed as up to 25%.
Responsibilities
- Manage tasks and projects that support department goals for incident preparedness.
- Review documents, work instructions, data, and reports for accuracy, readability, and usefulness.
- Update key metrics and readiness indicators used to determine business-unit performance.
- Create and maintain Power BI materials.
- Create and maintain SharePoint materials.
- Support Crisis Readiness & Response applications, including DEPART, WRM Storm Manager, Storm Assignment Management System, and Everbridge Mass Communication.
- Perform other duties as assigned by management.
- Travel as necessary to company command centers in support of an incident response.
Requirements
- Be actively enrolled in and pursuing a bachelor’s, master’s, or doctorate degree in Business Management, Emergency Management, Information Technology, an Engineering discipline, or another related field of study at a four-year institution.
- Have a minimum cumulative GPA of 2.8 on a 4.0 scale, verified through an official transcript from the previous semester.
- Good written and verbal communication skills.
- Self-starter with motivation to deliver results.
- Ability to quickly learn and navigate software applications.
- Good computer skills, including Excel, Access, Word, and Outlook.
- Ability to work in an onsite or remote environment.
- Authorization to work in the United States; the company will not sponsor work visas for this position.
Nice-to-haves
- Knowledge of SharePoint and Power BI.