Global Client Executive

Job Summary

At NetApp, we believe data is the currency of innovation. Within our Strategic Sales Organization, we partner with the world’s most influential enterprises to unlock the value of their data and advance their most important business and technology priorities.

We are seeking a Global Client Executive (GCE) to lead one of NetApp’s most visible, complex, and strategically important Automotive relationships.

This role is designed for a senior business and sales leader who can operate at enterprise scale, build durable executive relationships, translate customer priorities into strategy, mobilize a global account team, and deliver sustainable customer and commercial outcomes.

This is not an opportunity-management role. It is a business leadership assignment. The GCE owns today’s commitments while building the relationships, strategic position, and growth architecture that create tomorrow’s opportunities.

Location: Remote, Detroit, Michigan preferred.

Your Impact

As Global Client Executive, you will serve as the accountable business leader and general manager of the global customer relationship for a large, highly complex Automotive enterprise.

The GCE does not merely manage opportunities; the GCE runs the account as a business, synthesizing input from the core and extended account team to set strategy, align priorities, and drive execution toward the customer’s desired business outcomes.

You will own the integrated account outcome across strategy, commercial performance, customer relationships and outcomes, resource orchestration, governance, risk, and long-term trajectory. This reflects the GCE charter in the operating standard.

You will develop and execute a multi-year customer strategy, converting customer intelligence into strategic relationships, campaigns, qualified pipeline, and measurable value. Commercially, you will lead a Protect / Grow / Land strategy: protecting existing revenue and customer trust, expanding established relationships and footprints, and creating new business across whitespace, business units, geographies, workloads, and buying centers.

You will orchestrate Sales, Systems Engineering, Services, Support, specialists, partners, commercial resources, and executive sponsors around one account strategy and one customer narrative. Success requires equal parts strategist, operator, orchestrator, and growth leader.

Key Responsibilities

  • Own the Account Strategy: Develop and execute a multi-year account strategy grounded in the customer’s business priorities, organizational landscape, competitive environment, whitespace, and desired business outcomes. Continually turn customer intelligence into action.
  • Lead Protect / Grow / Land: Protect existing revenue and customer trust, grow established relationships and footprints, and land new business across workloads, business units, geographies, and buying centers.
  • Build Strategic Customer Relationships: Establish resilient, multi-level relationships across executives, economic buyers, champions, technical leaders, and other key decision-makers, creating executive engagement around customer value.
  • Turn Discovery into Growth: Create a culture of customer discovery and translate customer priorities, challenges, and whitespace into strategic campaigns, business cases, qualified opportunities, and sustainable growth.
  • Drive Opportunity and Forecast Discipline: Bring rigor to strategic pursuits through MEDDPICC, competitive strategy, stakeholder alignment, customer-validated advancement, and evidence-based forecasting.
  • Orchestrate One Global Account Team: Align NetApp's cross-functional resources and ecosystem around one strategy, shared customer intelligence, clear roles, and accountability for execution.
  • Drive Customer Value: Maintain accountability beyond the sale by governing commitments, delivery, escalation, adoption, and value realization, while establishing an operating cadence that drives decisions, accountability, and measurable outcomes.
  • Lead with NetApp Values: Model ownership, customer centricity, inclusive leadership, intellectual honesty, resilience, and a growth mindset, particularly when operating under pressure or ambiguity.

What We're Looking For

This role is best suited for a senior strategic sales leader who has successfully operated in high-stakes, highly complex enterprise environments and understands how to run a global customer relationship as a business.

The ideal candidate will bring:

  • 12+ years of demonstrated success leading large, complex enterprise customer relationships and strategic sales initiatives.
  • Exceptional business acumen and the ability to connect customer business priorities with technology strategy and measurable outcomes.
  • Strong Automotive industry knowledge and credibility in complex global enterprise environments.
  • Executive presence and demonstrated ability to create strategic dialogue and influence senior customer and internal leaders.
  • Experience developing multi-year account strategies and translating them into strategic campaigns, qualified pipeline, and commercial results.
  • Demonstrated ability to protect and expand established customer relationships while simultaneously creating net-new business.
  • Strong customer-discovery, relationship-development, MEDDPICC, opportunity qualification, and forecasting discipline.
  • Experience orchestrating cross-functional teams without direct authority and establishing clear expectations, ownership, and accountability.
  • Working knowledge of cloud, data infrastructure, enterprise technology platforms, and complex solution-selling environments, combined with the curiosity, resilience, and growth mindset required to navigate ambiguity.

The target salary range for this position is USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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