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[Hiring] Analyst, IT - Training @Builders FirstSource
Role Description
Driving change throughout Builders FirstSource locations via ERP and technology strategies is key in our ability to continue to service our customers in the future. We are looking for individuals who want to be a part of this significant shift for our company. This role will be key in that change as we move from older, outdated ERP’s to one systematic platform.
Essential Duties and Responsibilities
- Updates training content and supports mapping out of training plans and reporting.
- Researches potential materials to best meet the needs of the team.
- Collaborates with trainers and instructional designers to create training deliverables and course content.
- Documents job aids, training reviews, updates, and assessments.
- Performs needs analysis for training and documentation needed to be developed or purchased for internally developed or third-party solutions.
- Receives and shares feedback from clients in a continual effort to improve the overall user learning experience.
- Analyzes the effectiveness of program leveraging a variety of data.
- Provides input on documentation of training programs, curriculum, and outcome objectives.
- Ensures feedback is incorporated into the design, development or facilitation of future programs.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
- Bachelor's degree from an accredited college/university.
- 2+ years relevant work experience.
- Or an equivalent combination of education and experience.
- Understanding of ERP’s and how they interact with business processes.
Requirements
- Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively.
- Technical Communication/Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
- Adjusting and Driving Change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism. Identifies the need for and drives change when required to achieve objectives.
- Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.
- Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business.
- Agile Best Practices: Understands how agility is leveraged in IT ways of working. Adopts agile best practices as appropriate throughout the assigned work lifecycle. Responds to feedback quickly based on comments of internal and external customers and needs of the market.
- Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked. Executes work in a timely manner. Suggests improvements to current ways of working.
Benefits
- Medical, dental, vision, and disability insurance plans.
- 401(k) retirement savings plan.
- PTO (including paid sick time).
- 8 paid holidays per year (for salaried and hourly team members).
Company Description
Builders FirstSource is America’s largest supplier of building materials, value-added components and building services to the professional market. We are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.
