IT Site Support Analyst

IT Site Support Analyst Build a Career That Matters with One of the World’s Most Respected Employers! - - - - - - - - - - - - This opportunity is in Anderson, SC a vibrant growing city less than an hour from Greenville and about 10 miles from Clemson University. As the largest rubber manufacturing plant in the world with 800+ employees, our plant produces rubber, metallic and textile tissues, as well as other technologies for all types and sizes of tires, including passenger car, light and heavy truck, mining and aircraft tires. Every single Michelin tire manufactured in North America contains a product manufactured at our Anderson plant! Our campus features amenities including a cafeteria, company gym, credit union, and health center. We are driven to inspire our team to achieve both long-term career and personal goals. Family, teamwork, and commitment to our customers are at the center of our culture. Come join our team today! THE OPPORTUNITY Michelin has an immediate opening for an IT Support Analyst. In this role the ideal candidate will be very responsive to internal customers ensuring the availability of IT systems within the facility so that all departments have access to the information and tools that they need to effectively perform their responsibilities. Michelin’s purpose is to support everyone’s right to move freely to find their better way forward. If respect for people, teamwork and trust are some values you live by you should consider joining us, the Worldwide leader in Tires! WHAT WILL YOU DO Lead IT project management while ensuring service level and user satisfaction Provide site layer 1 IT telephony infrastructure management and audiovisual (AV) management Provide support for site IT network access layer Management Provide leadership for BT network Switch modifications Act as primary interface between Information Systems (IS) and application’s business power users/owners. WHAT WILL YOU BRING IT project management experience. Prior experience in supporting Information Systems (IS) operations in a manufacturing environment is preferred. Willingness to provide on-call support or deployment work outside of normal work hours and weekends, as needed. Effective interpersonal skills with proven ability to work with others to gather requirements and translate them into relevant functional specifications. Ability to work autonomously with minimal guidance. Effective problem-solving skills to analyze, find the root cause, and implement solutions to eliminate/reduce the risk of the problem happening again. Effective analytical skills to objectively examine data, recognize patterns, and make connections between seemingly unrelated ideas or concepts. Demonstrated daily agile and lean practices. Demonstrated attention to detail and data accuracy in previous work. #LI-SB1 Ready to Shape the Future of Innovation? Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare. The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide. Why Michelin? Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement. Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities. Innovation-Driven: Work on projects that matter—from sustainable materials to digital transformation. Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities. Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com. This position is not available for immigration sponsorship. We build the future with people like you. Begin your career with Michelin today! Avanzare insieme, un impegno reciproco e responsabile: entrare a far parte di Michelin significa svilupparsi in una multinazionale in cui il rispetto, il dialogo, la passione e la fiducia sono elementi fondamentali nella relazione con il personale. Se deciderai di intraprendere il tuo percorso di carriera con noi, avrai la possibilità di crescere e di contribuire allo sviluppo del Gruppo Michelin. Con più di 114000 dipendenti nel mondo, di 170 diverse nazionalità, la diversità dei nostri talenti è fondamentale per la creatività e l'innovazione della nostra azienda. Responsabilità, autonomia e spirito di squadra sono al servizio di ogni nostro cliente. Ecco perchè insieme innoviamo e rendiamo possibile il progresso della mobilità sostenibile nel mondo, in tutte le sue forme, con passione, entusiasmo ed orgoglio. Unisciti a Michelin e contribuisci a sviluppare il modo migliore di avanzare.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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