Office Administrator/Freight Forwarder

Location: Hialeah Gardens, FLJob Type: Full-Time, Contract - HirePay Range: $18.00–$20.00 per hourIndustry: Logistics / Freight ForwardingExperience Required: 3+ years of relevant experience preferred, including recent hands-on Air & Ocean Import/Freight Forwarding exposure.Job SummaryWe are seeking a highly organized, dependable, and proactive Office Administrator with recent, hands-on experience in Air & Ocean Import/Freight Forwarding to support the daily administrative and operational needs of our Miami office.This role is ideal for a professional who understands the fast-paced nature of the freight forwarding industry and can balance general office administration with logistics-related support, billing, invoice processing, vendor coordination, and employee onboarding and offboarding.The successful candidate will serve as the first point of contact for visitors and callers while providing direct support to management, employees, and branch operations. This individual must be comfortable taking ownership of day-to-day office responsibilities, managing competing priorities, and working independently with minimal supervision.Key Responsibilities:Office Administration & Branch OperationsServe as the primary point of contact for incoming calls, visitors, deliveries, and general inquiries.Provide administrative and operational support to the General Manager, Regional SVP, and other members of leadership.Oversee daily office operations and ensure the workplace remains organized, professional, and fully functional.Maintain office records, spreadsheets, employee documentation, and IT asset inventories.Manage office supplies, equipment, breakroom inventory, and general office upkeep.Perform routine visual checks of the server room and report maintenance or equipment concerns.Coordinate incoming and outgoing mail, packages, checks, and correspondence.Organize branch meetings, prepare conference rooms, distribute materials, and manage invitations.Maintain digital office displays with company announcements, events, and employee milestones.Coordinate office celebrations, employee events, seasonal decorations, and special occasions.Air & Ocean Import / Freight Forwarding SupportApply recent, hands-on freight forwarding experience to support the administrative needs of daily Air and Ocean Import operations.Coordinate with operations personnel to help maintain accurate documentation, records, and internal administrative processes.Assist with organizing shipment-related paperwork and maintaining accurate files and spreadsheets, as needed.Communicate professionally with internal teams, vendors, warehouse personnel, and other service providers to support branch operations.Assist with tracking and organizing operational information and resolving administrative issues that may affect daily workflow.Provide general support to the freight forwarding and warehouse teams as required.Candidates must be able to demonstrate actual, recent exposure to Air & Ocean Import/Freight Forwarding operations. General office administration experience alone is not sufficient.Billing, Invoicing & Financial AdministrationSubmit office-related invoices, expenses, and supporting documentation to the accounting department.Review designated overhead invoices for accuracy and completeness.Coordinate the timely processing and payment of approved overhead invoices.Handle billing and administrative invoicing for designated warehouse accounts.Prepare or issue checks when authorized and in accordance with company procedures.Maintain accurate records of office expenses and billing-related activities.Support basic accounts payable, invoice reconciliation, and other accounting-related administrative tasks.Employee Onboarding & OffboardingCoordinate employee onboarding and offboarding processes, including paperwork, access badges, workstation preparation, and equipment assignment or collection.Maintain accurate employee and equipment records.Coordinate device setup, equipment resets, and access-related requests with the appropriate teams.Help ensure employees have the necessary resources and information to perform their duties.Vendor, Facility & Equipment ManagementCoordinate with building management, maintenance teams, vendors, and external service providers.Submit and follow up on office maintenance requests, repairs, and facility-related issues.Manage the local company cell phone account and related administrative requirements.Maintain inventory records for office equipment, devices, and other company assets.Run occasional off-site errands, including courier drop-offs, supply purchases, and warehouse-related support.General SupportProvide reliable administrative assistance to employees, visitors, management, and branch personnel.Identify office needs proactively and follow through on outstanding tasks.Maintain confidentiality when handling employee, financial, and company information.Support special projects and perform other duties as assigned.Qualifications & RequirementsFamiliarity with freight forwarding documentation, import operations, shipment files, and logistics workflows.Demonstrated experience supporting daily office operations in a fast-paced business environment.Experience with billing, invoice processing, accounts payable, issuing checks, or basic accounting tasks is a plus.Proficiency in Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint.Familiarity with SharePoint or similar document management systems is preferred.Strong written and verbal communication skills.Excellent organizational skills, accuracy, and attention to detail.Ability to manage multiple priorities and meet deadlines.Strong initiative, problem-solving skills, and follow-through.Professional demeanor and the ability to communicate effectively with employees, management, vendors, and visitors.Ability to handle confidential and sensitive information appropriately.Dependable, accountable, and comfortable working independently.Work RequirementsFull-time, Monday through Friday, subject to the company's established schedule.In-person position in Hialeah Gardens, FL.Comfortable with occasional off-site errands and warehouse support.Able to perform a combination of desk-based administrative work and hands-on office tasks.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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