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[Remote] Microsoft 365 Expert Solution Architect
Note: The job is a remote job and is open to candidates in USA. UST is seeking a Microsoft 365 Expert Solution Architect to administer Exchange Online, SharePoint Online, and MS Teams. The role focuses on license management, application and Copilot integration, automation, and operational support for SharePoint and Exchange.
Responsibilities
- License Management: work with Global Procurement to report on license utilization and assign licenses as required
- Assist with Application and Copilot Integration: Work with application teams to guide them on the usage of Microsoft Graph, help them test in test environment, assist with Change Management process
- Automation & Scripting: Ability to develop, deploy, and maintain PowerShell and Microsoft Graph API scripts to automate repetitive tenant administration tasks, bulk provisioning, and custom reporting
- Ability to administer and maintain SharePoint and Exchange Online: site architecture, permissions, tenant settings, search configuration, content migration, versioning, lifecycle management, mail traces and SMTP troubleshooting
- Provide operational support and troubleshoot SharePoint and Exchange issues, provide user support, and create documentation and training materials for users and administrators
Skills
- Expert-level administrative knowledge of Exchange Online, SharePoint Online, and MS Teams
- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent professional experience)
- 4+ years of hands-on experience managing enterprise-level Microsoft 365 environments and Microsoft Entra ID tenants
- Experience with Copilot Studio Agent development using ALM pipeline
- Strong knowledge of Microsoft 365 security and compliance features: Azure AD, conditional access, Microsoft Purview/Compliance, Information Protection, DLP, retention policies
- Strong scripting skills in PowerShell for M365/Entra automation
- Deep understanding of cloud security principles, Zero Trust architecture, and data lifecycle management
- Experience managing tickets via ServiceNow
Benefits
- Remote - US
- Full-time, regular employees accrue a minimum of 10 days of paid vacation per year.
- Full-time, regular employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
- Full-time, regular employees receive 10 paid holidays.
- Full-time, regular employees are eligible for paid bereavement leave and jury duty.
- Full-time, regular employees are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
- Full-time, regular employees and their dependents residing in the US are eligible for medical, dental, and vision insurance.
- Full-time, regular employees receive Company-paid Employee Only basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
- Full-time, regular employees may purchase additional voluntary short-term disability benefits.
- Full-time, regular employees may participate in a Health Savings Account (HSA) and a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines.
- Benefits offerings vary in Puerto Rico.
- Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
- Part-time employees are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
- Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
- Full-time temporary employees are eligible to participate in the Company’s 401(k) program with employer matching.
- Full-time temporary employees and their dependents residing in the US are eligible for medical, dental, and vision insurance.
- Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).
- All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.
Company Overview
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