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Verifications Representative
JOB OVERVIEW: The Verifications Representative plays a key role in supporting the processing of prescription product orders by ensuring customer licensing information is accurate, complete, and compliant with applicable federal and state regulations. This position partners with customers, sales, and internal teams to facilitate account setup, support order processing, and help maintain the integrity of licensing and customer account records. KEY RESPONSIBILITIES: Verify applicable Federal and/or State licensing documentation to release customer orders for prescription products. Contact customers via email and phone to verify additional information as needed. Review and activate new customer accounts and for reviewing potentially fraudulent orders and communicating with external departments as needed. Document and update customer license information to ensure regulatory compliance. Interact with Sales team and other internal divisions regarding customer orders for prescription products. Participate in special projects and perform other duties as required. SPECIFIC KNOWLEDGE & SKILLS: Very good telephone etiquette and effective dispute resolution. General computer skills and ability to learn applicable computer systems. Ability to clearly document details of customer licensure information GENERAL SKILLS & COMPETENCIES: Good time management skills and the ability to prioritize work Very good attention to detail and accuracy Customer service oriented Very good Interpersonal communication skills Very good written and verbal communication skills Ability to maintain confidential and highly sensitive information Ability to work in a team environment Ability to multi-task WORK EXPERIENCE: Typically 1 or more years of related experience. PREFERRED EDUCATION: General education, vocational training and/or on-the-job training. TRAVEL/ PHYSICAL DEMANDS: Office environment. No special physical demands required. The posted range for this position is $37,735 - $58,962 which is the expected starting base salary range for an employee who is new to the role to be fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc. At the time of this posting, this position is eligible for a incentive not reflected in the posted range subject to the achievement of the plan. Other benefits available include: Medical, Dental, and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process. Il y a 90 ans, Henry Schein empruntait 500 dollars pour ouvrir une pharmacie de quartier dans le Queens, à New York, à près de 50 km de Melville, où se trouve aujourd'hui le siège social de notre entreprise. En pleine crise économique Américaine, Henry et sa femme Esther ont fait un pari audacieux sur leur avenir, tout en restant fidèles à leurs valeurs : contribuer à la santé et prendre soin de leur équipe et de la communauté qu'ils servaient. Leur conviction a porté ses fruits bien au-delà de ce qu'Henry et Esther auraient pu imaginer en 1932. Henry Schein est aujourd'hui une entreprise classée au "Fortune's 500 companies", et s'appuie sur un réseau de personnes et de technologies pour être le premier fournisseur mondial de produits, services et solutions de soins de santé destinés aux professionnels dentaires et médicaux en cabinet. Depuis notre création, nous sommes restés fidèles aux valeurs d'Henry et d'Esther, ce qui nous a permis de faire évoluer, développer et croître notre entreprise. Au service de plus d'un million de clients dans 33 pays ou territoires, le réseau de conseillers de confiance de l'entreprise fournit à plus d'un million de clients dans le monde entier plus de 300 solutions de valeur qui contribuent à améliorer la réussite opérationnelle et les résultats cliniques. Nous vous invitons à rejoindre les quelque 25 000 membres de l'équipe Schein, qui sont essentiels à notre succès et sont au cœur des valeurs de l'équipe Schein, comme l'auraient souhaité nos fondateurs. Nous incarnons ces valeurs en veillant à ce que notre culture soit axée sur le bien-être de notre équipe, ce que nous accomplissons en offrant à chacun un espace sûr où il peut s'épanouir et s'investir de manière authentique, avec des opportunités de redonner à la société et aux communautés dans lesquelles nous vivons et travaillons. Quel que soit le poste que vous recherchez, nous vous encourageons à rejoindre une équipe qui contribue à rendre le monde plus sain. Henry Schein encourage la diversité et s'engage à offrir des chances égales à tous ses salariés et candidats. Si votre embauche nécessite un aménagement spécifique, n'hésitez surtout pas à le signifier lors de votre entretien d'embauche. Nous ferons toujours notre maximum pour intégrer nos nouveaux salariés du mieux que possible. Il est important pour nous de proposer différents types d'aménagements de travail. Veuillez consulter les types que nous proposons ci-dessous : Télétravail : le travail est effectué directement depuis le domicile du TSM. Hybride : le temps est réparti entre le télétravail et le travail dans les locaux de l'entreprise, selon les besoins. Sur site : le travail est effectué exclusivement dans les locaux de l'entreprise. Sur le terrain : le poste nécessite des déplacements vers différents endroits au sein d'un territoire géographique spécifique, selon les missions attribuées.
