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Web Developer/ServiceNow Developer - Remote/Virtual - 100%

October 13, 2026

Job Description

Description:

Job Description:

• Ideally prefer someone with ServiceNow experience, but will consider very experienced Web Developers. Contractors will be considered the technology subject matter expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite.

• This role is responsible for the development of core functionality, existing ITSM applications, creation of new applications and understanding the various system integration needs.

• This is achieved by collaborating with key stakeholder teams to analyze and understand requirements, then transforming the requirements into a valid solution.

• The ideal candidate will provide technical leadership and training, perform peer code reviews and ensure the ServiceNow team follows development best-practices.

General:

• Analyze, design, write program code, test, document, and implement functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards.

• Respond to production problems and implement immediate resolution efforts across technology areas.

Systems Development Engineering:

• Responsible for overall Service Now code quality, administration, platform development, module development and execute using company AGILE practices

• Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated

• Attends regularly scheduled meetings to identify any tasks or user stories that are at risk and provides support as needed

• Work with multiple levels of staff and leadership to understand the requirements and how they might impact cross-functional process teams

• Work with management and key stakeholders to design testing strategies for Development, QA and User Acceptance Testing

• Design and develop solutions within the Service Now environment to include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes

• Analyze and design programs for simple to medium complexity business problems according to user specifications and assist in developing detail program specifications.

• Comply with project management methodology requirements as appropriate.

Qualifications

Qualifications and Requirements Education:

• BS / BA, Computer Science, Engineering, Information Systems, and / or equivalent formal training or work experience.

Experience:

• Experience in Information Technology or business environment.

Core Knowledge:

• JavaScript, Angular-J experience is required

• HTML 4-5, Boot Strap and CSS experience is highly desired

• Service Now Certified Application Developer and/or Admin

• Integration Specialization desired

• Knowledge of Performance Analytics, Discovery and Asset Management

• Basic knowledge of software development, practice, concepts, and technology obtained through formal training and / or work experience.

• Basic knowledge of at least one required programming language.

• Basic knowledge of technical / business environment.

Critical Skills:

• ITIL Foundations Certification Highly Desired

• Prior exposure to Service Now is required, currently on Geneva Patch 5

• Demonstrates programming aptitude and ability for logical and abstract thinking.

• Excellent partnering, communication, and negotiation skills so as to interact effectively with business Customers and technology development and support groups.

• Ability, within a specific technology area and under direction, complete root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement small development projects or components of large projects.

• Ability to analyze and resolve problems of simple-medium complexity.

• Ability to manage projects using the organization’s project management methodology.

• Ability to work effectively in a strong Customer service / team oriented environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...