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Call Center Healthcare Customer Service Representative - Remote
Company :Caring TransitionsLocation :Remote Work from Anywhere in the U.S.Job Type :Part-Time or Full-Time Entry-Level to Mid-LevelIndustry :Healthcare / Senior Services / Customer SupportAbout Caring TransitionsCaring Transitions is a nationally recognized provider of senior relocation downsizing and estate sale services.We help families navigate lifes transitions with compassion and care especially during challenging times.Position SummaryWe are hiring Remote Customer Service Representatives to support our growing client this role you will be the warm professional voice that guides seniors and their families through the early stages of their journey with Caring Transitions.This is a fully remote position with flexible scheduling perfect for candidates seeking meaningful people-focused work with work-life balance.What Youll DoHandle inbound and outbound calls with empathy and professionalismProvide detailed information about services :senior relocation estate sales downsizingAssist families with scheduling consultations and next stepsRecord client information and updates in our CRM system accuratelyDe-escalate concerns and ensure a positive customer experienceCollaborate virtually with local Caring Transitions teamsWhat Youll NeedMinimum 1 year of customer service experience (call center healthcare or senior care preferred)Excellent communication and listening skillsSelf-motivated and dependable with strong time managementTech-savvy and comfortable with remote communication toolsA quiet home office setup and reliable high-speed internetHigh level of empathy and professionalism when supporting seniors and familiesBonus if You Have :Experience in the healthcare hospice or senior services fieldsCRM knowledge (e.g.Salesforce HubSpot)Bilingual (especially Spanish) a strong plusFamiliarity with HIPAA or handling sensitive dataWhat We Offer :Work from anywhere in the U.S.Flexible scheduling including part-time evenings and weekendsCompetitive hourly pay ($20-$28 / hour based on experience)Paid training and clear paths for advancementSupportive mission-driven team cultureThe chance to make a real difference in the lives of seniors and their familiesApply TodayReady to join a team that puts compassion first Submit your resume and a short cover letter explaining why youd be a great fit for Caring Transitions.Key SkillsTyping,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,StockingEmployment Type :Full TimeExperience :yearsVacancy :1Hourly Salary Salary :25 - 28. Experience: 1 year required