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Lifecycle Marketing Manager Remote (Eastern Time Zone)
Lifecycle Marketing Manager
Remote (Eastern Time Zone)
Direct Hire
TempExperts is seeking a Lifecycle Marketing Manager for a dynamic organization focused on delivering exceptional customer engagement through strategic, data-driven marketing initiatives. This is an exciting opportunity for a hands-on marketing professional who enjoys combining strategy with execution to drive audience growth, engagement, and retention.If you're passionate about customer lifecycle marketing, CRM strategy, experimentation, and using data to improve the customer experience, this role offers the opportunity to make a measurable impact while working with modern marketing technology.
What You'll Do:
- Build and optimize lifecycle marketing campaigns across the customer journey, including onboarding, engagement, retention, and reactivation.
- Create and manage customer segments to deliver personalized marketing experiences.
- Develop automated email and SMS journeys using modern marketing automation platforms.
- Monitor audience engagement and identify opportunities to improve retention and reduce churn.
- Design and execute A/B tests to optimize registration, engagement, and conversion rates.
- Analyze campaign performance and translate insights into actionable improvements.
- Partner with Product, Content, Sales, and Analytics teams to improve customer acquisition and engagement strategies.
- Manage audience health by developing communication frequency, suppression, and segmentation strategies.
- Build dashboards and reports to monitor audience growth, campaign performance, and key marketing metrics.
- Identify new opportunities to grow audience acquisition through digital channels, partnerships, referrals, and content initiatives.
- Continuously improve customer journeys through testing, data analysis, and process enhancements.
- Bachelor's degree in Marketing, Communications, Business, Data Analytics, or a related field.
- 6–10 years of experience in lifecycle marketing, CRM marketing, audience growth, retention marketing, or growth operations.
- Hands-on experience building marketing automation campaigns and customer journeys.
- Experience with CRM systems, customer data platforms, marketing automation tools, and other customer engagement technologies.
- Strong understanding of customer segmentation, lifecycle marketing, and retention strategies.
- Experience conducting A/B testing and conversion rate optimization.
- Strong analytical skills with the ability to interpret campaign performance and customer behavior.
- Experience working with dashboards, reporting tools, and marketing analytics.
- Excellent organizational, communication, and project management skills.
- Ability to thrive in a collaborative, fast-paced environment.
- Experience supporting subscription, membership, healthcare, media, or digital audience businesses.
- Familiarity with customer journey mapping and behavioral segmentation.
- Experience partnering with cross-functional teams to improve customer engagement and operational efficiency.
TempExperts is an Equal Opportunity Employer