UX Writer II, Resume Team - Remote

We are looking for a UX Writer II to develop new experiences for our resume building products. This position closely partners with our team of Product Managers, UX Designers, and UX Researchers to identify new opportunities and optimize existing experiences on a large portfolio of job seeker product solutions. The ideal candidate is comfortable balancing multiple concurrent, high-priority initiatives and thrives in a fast-moving, cross-functional environment.

About this team

This position is part of BOLD's UX & Design department and will work directly with the Resume Builder product teams. This team works collaboratively to identify opportunities across top-of-funnel, core resume creation experiences, and our suite of premium tools, with an emphasis on solving unique user problems and growing our user base through A/B testing.

What you'll do

  • Partner with PMs, UX, and other cross-functional teams to define content requirements and strategies that best achieve business goals.
  • Shape content for multi-disciplinary projects including UX flows, subscription plans and pricing, marketing product entry points, and more.   
  • Collaborate daily with UX Designers on projects to ensure our content and design solutions meet business objectives and user needs.
  • Develop clear, consistent nomenclature for tools and applications.
  • Ensure all product messaging aligns with brand standards, accessibility standards, legal and compliance.
  • Evaluate the usability of new and existing products, bringing user research in when needed, and provide constructive feedback.
  • Support writing projects end to end, set milestones, reviews and manage multiple projects at once.
  • Contribute to a BOLD-wide writing style guide supporting consistency across our jobs products and other bold products. 
  • Communicate writing and content choices and direction effectively for hand-off to portal product teams and to senior leadership.

What you'll need

  • 2 - 5 years of experience with UX, technical, or marketing writing (preferably for a high-traffic, consumer-facing website).
  • An online portfolio or samples of work demonstrating experience creating user-centered copy and content solutions.
  • Ability to effectively work across multiple concurrent projects with shifting priorities.
  • Interest in driving product growth through experimentation, A/B testing, and product optimizations.

What's good to have

  • Experience collaborating across multiple teams, working on similar flows and experiences.
  • Knowledge of in-product A/B testing and experimentation.
  • Experience leveraging and participating in user research, tests, and insight generation.

Benefits

Outstanding Compensation

  • Competitive salary
  • Bi-annual bonus
  • 401(k) plan with match
  • Equity in company
  • Flexible spending accounts (health, dependent care)
  • Internet and home office reimbursement

100% Full Health Benefits

  • Medical, dental, and vision (optional plans for your family)
  • Life & long-term disability insurance (optional)
  • Mental health support and resources
  • Wellness reimbursement (gym, health apps, etc.)
  • Pet Insurance (optional)

Flexible Time Away

  • Flexible PTO
  • Sick time policy
  • Observed holidays

Eligibility

Eligible Hiring Locations

This position is 100% remote, work from home.

BOLD can hire full-time residents of the following U.S. States & Territories: Arizona, California, Colorado, Connecticut, District of Columbia (Washington D.C) Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin.

California Residents: Please see our privacy notice for more info on how we handle your data.

SELECT ONE: #LI-Remote, #LI-Hybrid, #LI-Onsite

Individual pay is based on location, transferable skills, experience, and other relevant factors. This estimated range is based on the best available market data and factors, all of which are subject to change. This position may also be eligible for a bonus and medical, dental, vision, life, short and long-term disability insurance, 401(k), paid time off, sick leave, and paid holidays, all subject to applicable plan terms.

Starting pay range
$70,000—$100,000 USD

About Bold
We Transform Work Lives
As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives.

We Celebrate And Promote Diversity And Inclusion
We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We don't discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.

Under San Francisco's Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for the position.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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